Fastpass return or replacement?

[malba2366]

DAS is meant to give reasonable accommodation to those with disabilities. I think we all should be understanding of that reality.

Of course, but the purpose of DAS is to give the same experience os other guests - not an enhanced experience that some people are spending money for.

 

[SarahWI]

DAS is meant to give reasonable accommodation to those with disabilities. I think we all should be understanding of that reality.

I get that. Reasonable but not superior. if I have to pay for a LP or whatever it’s called and DAS holders are being given a return time to the LP line for free that’s providing something free that I am paying for. If a family of 4 has to pay 25$ per person to get a LP and another family is given that free as part of a DAS, I would argue the latter is getting superior service.

 

[snowwhite84]

I get that. Reasonable but not superior. if I have to pay for a LP or whatever it’s called and DAS holders are being given a return time to the LP line for free that’s providing something free that I am paying for. If a family of 4 has to pay 25$ per person to get a LP and another family is given that free as part of a DAS, I would argue the latter is getting superior service.

I see what you’re saying but I don’t see a reasonable way around it.

 

[JoJoGirl]

I get that. Reasonable but not superior. if I have to pay for a LP or whatever it’s called and DAS holders are being given a return time to the LP line for free that’s providing something free that I am paying for. If a family of 4 has to pay 25$ per person to get a LP and another family is given that free as part of a DAS, I would argue the latter is getting superior service.

If so, then please direct your frustration toward Disney, not the users of DAS. Their own struggles are the reason they require accommodation in the first place. Accommodating them also increases the enjoyment of all guests. You would not want to be in line next to an individual with autism having a meltdown (my own son has given me bruises in this situation) or someone having a medical emergency. This could ruin your experience more surely than waiting in a long line.

I have confidence that Disney is very aware of your concerns, and will come up with something acceptable to most, if not all. We should wait and see what that is before we get too worried about it.

 

[krybandt]

Paying more should not get you better treatment, if it gets you shorter waits on a line that is a value added service. It is not a class system...people can chose to pay for it if they want or wait in line if the don't. Similarly some people chose to eat at quick service restaurants while others spend more at a sit down meal again not a class thing, just different people paying for what they prefer. Also Disney is a publicly traded company...at this point the management has a greater responsibility to create shareholder value rather than sticking to some ideals from the past.

To me, the issue is suddenly charging for an experience previously included in the ticket price. It's not an ideal from the past. It's like saying we'll continue providing this feature, but only for those willing and able to pay for it. For some it might mean going less often. For others it might mean not going at all. I would think this would hurt their bottom line.

 

[SarahWI]

Their own struggles are the reason they require accommodation i the first place.

I’m not directing my concerns at DAS holders. We routinely travel with my 6 year old niece who does qualify for DAS. I though will feel really guilty traveling with her in the future if we get something free that the next person in line paid for: like feeling so guilty we might not travel with my sister and her family to the parks or we will just pay for the LP for the whole family and not utilize the DAS because it doesn’t feel right to my husband and I.

 

[JoJoGirl]

I’m not directing my concerns at DAS holders. We routinely travel with my 6 year old niece who does qualify for DAS. I though will feel really guilty traveling with her in the future if we get something free that the next person in line paid for: like feeling so guilty we might not travel with my sister and her family to the parks or we will just pay for the LP for the whole family and not utilize the DAS.

That will be your choice, we all have to do what we are comfortable with. That doesn’t take away Disney’s need to provide reasonable accommodation to those who need it. We will all have to make that decision for ourselves when the time comes.

 

[snowwhite84]

To me, the issue is suddenly charging for an experience previously included in the ticket price. It's not an ideal from the past. It's like saying we'll continue providing this feature, but only for those willing and able to pay for it. For some it might mean going less often. For others it might mean not going at all. I would think this would hurt their bottom line.

I agree, that’s why I feel it has to be a new, improved, better offering.

 

[Karin1984]

So... for about a week now Disneyland Paris has the paid fastpass.

Looking at the waiting times, it didn’t increase standby times for now. Waiting time for headliners (incl. Those with paid fastpass) is still 30-50 minutes, depending on time of day.

Of course it is hardly promoted, except via social media fansites and at the parks, and there is still reduced capacity. But it is not the drama yet some expected to happen.

 

[Marionnette]

I’m not directing my concerns at DAS holders. We routinely travel with my 6 year old niece who does qualify for DAS. I though will feel really guilty traveling with her in the future if we get something free that the next person in line paid for: like feeling so guilty we might not travel with my sister and her family to the parks or we will just pay for the LP for the whole family and not utilize the DAS because it doesn’t feel right to my husband and I.

OTOH, there are people like myself who qualify for a DAS but were always able to make FP+ work for them. One of the reasons that my two post-COVID visits were difficult was because of the long extended queues. When I had FP+s, I was able to tour without needing a DAS. If Disney chooses to start charging for the equivalent of FP+, then my only options will be to get a DAS or pay for what used to be free.

 

[StarrySkye21]

The only way I can see DAS being fair is to make their come-back-and-ride time the same as non paying guests.

For example, say Space Mountain has a 90 minute wait for non-paying guests (30 minute physical standby line and 60 minute virtual). In this scenario DAS holders would be told they can return to Space Mountain in 90 minutes.

 

[StarrySkye21]

double post

 

[snowwhite84]

The only way I can see DAS being fair is to make their come-back-and-ride time the same as non paying guests.

For example, say Space Mountain has a 90 minute wait for non-paying guests (30 minute physical standby line and 60 minute virtual). In this scenario DAS holders would receive a piece of paper to return to Space Mountain in 90 minutes.

I wouldn’t be surprised if it works that way. I’m sure Disney will work it out in such a way that guests with special needs will be accommodated fairly. As someone who has never needed special assistance, I try not to worry about it and just be glad I’m able to wait without help.

 

[mshanson3121]

I am honestly going to struggle if DAS holders are provided something free that everyone needs to pay for. I’m hoping whatever is rolled out provides equal but not superior access.

Why? Those who need DAS typically have a lesser experience in many things in life than those who don't. You think you'd be happy that Disney tries to make their life a bit easier/better in some small way. Anyone with compassion would at least.

 

[JoJoGirl]

The only way I can see DAS being fair is to make their come-back-and-ride time the same as non paying guests.

For example, say Space Mountain has a 90 minute wait for non-paying guests (30 minute physical standby line and 60 minute virtual). In this scenario DAS holders would receive a piece of paper to return to Space Mountain in 90 minutes.

This sounds perfectly reasonable to me, and I suspect it is the route Disney will take. Return would probably have to be through the LP line, as it is through the FP line now.

The problem some are having with this idea is that it sounds a lot like the ”Lightning Passes” that will be sold for $$ to the general public. I can understand that is a hard pill to swallow.

I guess you could think of it as Disney monetizing FPs for people for whom FPs are an optional convenience (I.e. they are physically capable of waiting on line), but not monetizing them for people who require them to experience the attraction at all. I‘m not sure how Disney can get around this once they go the route of monetizing. By law they can’t charge for disability access.. Any solution to this problem will require understanding and compassion on the part of everyone.

 

[StarrySkye21]

Why? Those who need DAS typically have a lesser experience in many things in life than those who don't. You think you'd be happy that Disney tries to make their life a bit easier/better in some small way. Anyone with compassion would at least.

Their being able to avoid physically standing in lines and do something else in the meantime (another ride, shopping, eating etc) is making it better for them in some way. And that is perfectly understandable to most people.

It doesn’t make a person uncompassionate to say they hope it’s equal and not superior access.

 

[mshanson3121]

Their being able to avoid physically standing in lines and do something else in the meantime (another ride, shopping, eating etc) is making it better for them in some way.

It doesn’t make a person non-compassionate to say they hope it’s equal and not superior access.

Different attitudes I guess. I'm all for making the lives of those with various struggles better, even if it seems to give them a better experience than me, or if they get something for free that I have to pay for.

 

[StarrySkye21]

Different attitudes I guess. I'm all for making the lives of those with various struggles better, even if it seems to give them a better experience than me, or if they get something for free that I have to pay for.

The problem is that if they are given a free enhanced experience to what others have to pay for it opens the door to fraudsters.

I personally have a condition I could easily talk a CM to giving me a DAS pass. I’ve never done it because I really can handle waiting in line so it’s really not necessary. But I even have documentation that I can provide to easily get me that pass. The more enticing DAS looks, the more people will try to get it when they don’t really need it.

 

[snowwhite84]

I think a better perspective is not what can Disney do to make a person with special needs’ visit equal, but equitable. Disney may very well provide something for free to DAS guests. They might get this little boost to their experience and it might “feel” unequal for someone who has to pay, but overall most guests will now have an equitable experience.

 

[mshanson3121]

The problem is that if they are given a free enhanced experience to what others have to pay for it opens the door to fraudsters.

I personally have a condition I could easily talk a CM to giving me a DAS pass. I’ve never done it because I really can handle waiting in line so it’s really not necessary. But I even have documentation that I can provide to easily get me that pass. The more enticing DAS looks, the more people will try to get it when they don’t really need it.

Yes I do agree with that for sure. I really don't think they'll do anything that'll give a big advantage, for that reason.