FastPass+ FAQ — SERVICE SUSPENDED UNTIL FURTHER NOTICE

[siskaren]

What if I'm late to a FP am I out of luck?

If you're more than 15 minutes late, yes.

 

[Cluelyss]

What if I'm late to a FP am I out of luck?

It's really at the CMs discretion. For popular rides, yes, you're likely out of luck. There is generally a 15 minute grace period at the back of all FPs, but again, CM discretion. For a popular ride or on a busy day, this is not guaranteed. We showed up almost an hour late to Little Mermaid once, though, because I had my FP order switched in my mind, and they just waved us on. You could also try and just modify the FP to a later time, too, assuming there's availability.

 

[jeffg4]

When trying to add or modify a FP+ reservation, it has been recommended to divide the group into smaller groups to find better times. For instance, instead of searching for a group of 4, search for a group of 2. However, when trying to modify an existing reservation for a group of 4, how do I know the same FP+ time will be available for the second group of 2 before I modify the first group of 2? In other words, I don't want to lose my original FP+ time for the group of 4 if I can't be assured that I will find similar times for the 2 groups of 2. If I get a better time for the first group of 2, can I always assume I will get the same time for the next group of 2?

 

[hiroMYhero]

When trying to add or modify a FP+ reservation, it has been recommended to divide the group into smaller groups to find better times. For instance, instead of searching for a group of 4, search for a group of 2. However, when trying to modify an existing reservation for a group of 4, how do I know the same FP+ time will be available for the second group of 2 before I modify the first group of 2? In other words, I don't want to lose my original FP+ time for the group of 4 if I can't be assured that I will find similar times for the 2 groups of 2. If I get a better time for the first group of 2, can I always assume I will get the same time for the next group of 2?

Try for the 4 first.

Then if you Modify for a group of 2, note the open slots of overlapping times and then book what you want from what's available and overlapping.

 

[jeffg4]

Try for the 4 first.

Then if you Modify for a group of 2, note the open slots of overlapping times and then book what you want from what's available and overlapping.

Don't you have to confirm the change for the first group of 2 prior to modifying for the second group of 2?

 

[hiroMYhero]

Don't you have to confirm the change for the first group of 2 prior to modifying for the second group of 2?

Yes. That's why you need to search for 4 first and if you have to go to 2 + 2, book slots that have overlapping openings at the moment you check for availability.

 

[PrincessArlena'sDad]

I'm testing/practicing making FP slections

There are 5 of us in our party. Three have two each of the 5 day military salute tickets. 2 have 10 day tickets

I made 7 days of FP without problems, but for the 8th day, it will only let me make FP for the two that have the 10 day tickets.

Please help!

 

[hiroMYhero]

I'm testing/practicing making FP slections

There are 5 of us in our party. Three have two each of the 5 day military salute tickets. 2 have 10 day tickets

I made 7 days of FP without problems, but for the 8th day, it will only let me make FP for the two that have the 10 day tickets.

Please help!

The combo of the 2 5-days may be incorrectly maxing you out at 7. Some who bought the Canadian tickets were finding the system erroneously maxed them out at 7 days of FPs.

What you can do is call IT - tell them you are booking and finding this max error.

 

[PrincessArlena'sDad]

thanks calling now

 

[PrincessArlena'sDad]

So I called, and this is what she said:

Because I have two 5 day tickets per person, the system is maxing me out at 7 days. If I was staying offsite, that would mean that I would not be able to make FP for my 8th day until I used one of the days.

However, she said that because I have on onsite stay, when my 60 day window hits, I'll be able to make FP selections for all 10 days for all 5 in the party.

Does this sound like it's correct? I don't want to be frantically calling for my last 3 days of FPs on FP morning!

 

[hiroMYhero]

Does this sound like it's correct? I don't want to be frantically calling for my last 3 days of FPs on FP morning!

I don't know... Separately linked tickets are supposed to open all FP booking days.

If you separated them, you could certainly book for 5+5 for a total of 10 days. You can reassign them now to ease your mind:
You#2
OtherPerson#2
NextOtherPerson#2

Then, when you reach WDW, ask for plastic tickets to be linked to the #2 group of people. You'll use the tickets for park entry and FPs.

Alternatively, if the FP system maxes you out at 7 days for those 3 people, complete the booking for the 10-day people, call Disney, and then ask them to add them or "Change Party" to include them in the already booked FPs.

 

[PrincessArlena'sDad]

I don't know... Separately linked tickets are supposed to open all FP booking days.

If you separated them, you could certainly book for 5+5 for a total of 10 days. You can reassign them now to ease your mind:
You#2
OtherPerson#2
NextOtherPerson#2

Then, when you reach WDW, ask for plastic tickets to be linked to the #2 group of people. You'll use the tickets for park entry and FPs.

Alternatively, if the FP system maxes you out at 7 days for those 3 people, complete the booking for the 10-day people, call Disney, and then ask them to add them or "Change Party" to include them in the already booked FPs.

Thanks

Getting the 6 military salute tickets, as opposed to 3 ten day tickets saves us about $40 total. Probably not worth the headache and anxiety I now have

 

[hiroMYhero]

Thanks

Getting the 6 military salute tickets, as opposed to 3 ten day tickets saves us about $40 total. Probably not worth the headache and anxiety I now have

I'd separate them now: book for group#1 and group#2 and you will avoid calling Disney.

 

[PrincessArlena'sDad]

I'd separate them now: book for group#1 and group#2 and you will avoid calling Disney.

Would it be possible to merge the two accounts back together once we get there? Having an extra set of plastic tickets would not be ideal.

 

[hiroMYhero]

Would it be possible to merge the two accounts back together once we get there? Having an extra set of plastic tickets would not be ideal.

No. FPs remain on the Profile line where booked.

You would need Set #1 for the first 5 days and then Set #2 for the last 5 days. You'd probably need to color code your planning sheet if you won't be booking FPs in chronological order: one color for Set #1 FPs versus Set #2 FPs.

 

[PrincessArlena'sDad]

No. FPs remain on the Profile line where booked.

You would need Set #1 for the first 5 days and then Set #2 for the last 5 days. You'd probably need to color code your planning sheet if you won't be booking FPs in chronological order: one color for Set #1 FPs versus Set #2 FPs.

And then I'd need to keep track of what tickets to use what day.

I think I'll try calling IT tomorrow, and then a couple more times. And maybe get an email response also. Assuming I get the same answer, I'll deal with calling IT on booking day (after making the 10 days of plans for the two 10 day tickets) and see if they can add them if there are any issues.

My 60 day window is June 6, so I have about 4 weeks to figure it out.

 

[hiroMYhero]

And then I'd need to keep track of what tickets to use what day.

No, if you set up your actual FP booking correctly, Set #1/MBs for the first five days and Set#2 for the last 5.

 

[disneybree]

I'm really lost right now. I know that as staying as a resort hotel guest I can book my FastPasses up to 60 days in advance for my whole trip (we have a 5 day ticket). I don't understand why the calendar in My Disney Experience app on my iPad only show dates 30 days away from today. Will it automatically open the whole 2 month period once I reach May 28th ? (I am travelling from July 27 to August 2). Thanks !

 

[siskaren]

I'm really lost right now. I know that as staying as a resort hotel guest I can book my FastPasses up to 60 days in advance for my whole trip (we have a 5 day ticket). I don't understand why the calendar in My Disney Experience app on my iPad only show dates 30 days away from today. Will it automatically open the whole 2 month period once I reach May 28th ? (I am travelling from July 27 to August 2). Thanks !

From post #3 of this thread:

• For onsite guests with a room-only reservation, the 60-day prebooking window will not appear until the 60-day mark, assuming valid tickets are attached to the account. Before this point only a 30-day window (from the current day) will be active, again assuming valid tickets are attached to the account. It is possible to practice booking FPs using this 30-day window.

 

[disneybree]

From post #3 of this thread:

Doesn't it say that it's a room-only reservation ? My package is a room and Canadian discounted tickets (in a package ; they are both included in one) so is that why I can only see 30 days from today ?