Fastpass changed

[behappyJules]

Just went into MDE and realized that our 7 Dwarfs Fastpass was changed from the afternoon (It was either 1:20 or 1:40) to 8:55 on our first day in MK. There is no way that I could have done it because when I booked them, it was at 60 days out (we're now at 13 days) and the park, at that time, was only open from 9am - 10pm. Last week the hours changed to 8am to 2am. I have not changed any Fastpasses at all since I booked them. Unfortunately, when I went in to change it, all that is left is before 9 am or after 9 pm.

 

[ELSA711]

I would call Tech Support, they helped me out on mine when they changed the time on me one year, I explained I couldn't do the new time as my kids don't last until 7pm. They gave me a golden FP+ to use at any time and I was able to change my FP+ to another ride.

 

[behappyJules]

Thank you! That's a great idea. I don't know what made me look, but I'm glad I did.

 

[mom2rtk]

That is ridiculous. I hope you get it fixed.

 

[behappyJules]

I would call Tech Support, they helped me out on mine when they changed the time on me one year, I explained I couldn't do the new time as my kids don't last until 7pm. They gave me a golden FP+ to use at any time and I was able to change my FP+ to another ride.

Thanks! I called and she was able to track the change that was made. Since there were none anywhere near our original time, she gave me a special pass specific to 7 Dwarfs that we can use any time that day.