Boardwalk III
DIS Veteran
- Joined
- Oct 1, 2001
- Messages
- 1,664
Hi all,
Just wanted to post a note about a wonderful trip we had in early December. I had booked a 2BR villa 11 months out and requested BW View - unfortunately this was before the guaranteed view policy and somehow during the changeover I lost the BW View. I spoke with Anthony at MS and wrote a letter to Jackie Lueders copying my sales rep from several years ago, however, I remained #1 on the waitlist for several months with no luck. I also faxed the room controller before we left .
When we arrived I had the best surprise - we received a beautiful 2BR with a fantastic BW view, including nightly fireworks views of Epcot. I was completely amazed, and don't know who was responsible for the "magic" but wanted to let you all know since we so often see neagtive comments on the boards.
In fact, I have to say it was my best trip to WDW ever - I found the CM's be extremely friendly throughout, both at the Boardwalk and in the parks. I'd like to write a letetr to DVC and copy the new Senior Manager in charge of DVC - does anyone know his name and address?
We go back this October - can't wait!
Just wanted to post a note about a wonderful trip we had in early December. I had booked a 2BR villa 11 months out and requested BW View - unfortunately this was before the guaranteed view policy and somehow during the changeover I lost the BW View. I spoke with Anthony at MS and wrote a letter to Jackie Lueders copying my sales rep from several years ago, however, I remained #1 on the waitlist for several months with no luck. I also faxed the room controller before we left .
When we arrived I had the best surprise - we received a beautiful 2BR with a fantastic BW view, including nightly fireworks views of Epcot. I was completely amazed, and don't know who was responsible for the "magic" but wanted to let you all know since we so often see neagtive comments on the boards.
In fact, I have to say it was my best trip to WDW ever - I found the CM's be extremely friendly throughout, both at the Boardwalk and in the parks. I'd like to write a letetr to DVC and copy the new Senior Manager in charge of DVC - does anyone know his name and address?
We go back this October - can't wait!