Enjoy a Bigger Budget with Rewards from QuickRewards.net - Help Inside

[hugApug]

I signed up for Quickrewards yesterday, and am already somewhat annoyed with the process. Numerous surveys have seemingly "crashed" after 10+minutes of taking the survey.

I'm somewhat surprised that I'm required to keep track of these mistakes and email support each time that they happen. I understand this is a free way to make some money, but I feel taken when I've spent my time on a survey and the website "fails" after they've gotten a lot of my opinions.

 

[QuickRewardsBecky]

Good Monday morning to y'all! You've got questions, I've got answers! Let me jump right in:

Howdy, Disney Addicted! You always have great questions! So... first of all, we use the term "straight-liner" to refer to people who just click the same answer all the way down the page when they're completing surveys. The survey client realizes that there is no possible way that with a diverse set of questions, the participant can respond with "neutral" or "none of the above" or "excellent" on every single one. People straight-line when they're not reading questions, they're bored, they're trying to collect survey rewards without giving the companies the kind of thoughtful feedback that they're paying for.

Sometimes when people do that, they'll get a message during the survey that boots them out and says something questioning their quality. Other times, the survey allows the participant to complete it, but they they just don't pay us. Then the member submits a ticket saying, "You didn't pay me for this survey!" And QR is in the hole because we give members the manual credit.

So in a nutshell... straight-lining = bad! Hurts the survey client, hurts QR, and if we get hurt badly enough we go out of business and that hurts all of the members. We just ask folks to take their time and give thoughtful answers. Most people do, thankfully!

The expired video email was 100% the fault of the video provider and it caused us a bunch of headache, too. It took Dmitry time and effort to set up the email and it tied up server resources to email it out to all the members only to find out that the videos had already reached their quotas of required views. Then we have to answer the support mails from irate members. (Your question about it was very polite and I appreciate it! Others aren't, unfortunately.)

This is the way it's SUPPOSED to work: The video provider says, "We need more views of this video to reach our quota." Dmitry sets up the email and sends it out. Sometimes, though, the video provider will say, "We're almost at quota but need a few more." When that happens, Dmitry WON'T email it out because only a handful of members would be able to get the credit and everyone else would be disappointed/upset.

In that particular case, the provider didn't warn us that the videos were almost at quota, like they usually do. By the time Dmitry had set up the email and sent it to the queue, it had already reached completion. GRRRR!

I'm really sorry that this happened. It was just one of those things. Hopefully they'll do a better job of communicating their requirements to us in the future so this won't happen again.

The Daily Video Watch section has been pretty sparse lately. We offer what we can but there's just not much going on right now. There were a good many of them out there Superbowl weekend but things have slowed down. I'd advise checking back at different times of the day because sometimes they add new ones or reset the ones you've done before so you can watch 'em for credit again!

And your last question, about clicking the emails multiple times for credit: I wasn't positive that this worked when it was originally posted here, so I asked Dmitry about it and he said that it didn't. I wanted to hold off on responding about that here because I thought, maybe there was some kind of glitch or programming goof that was allowing it and I was curious to see if others reported that they were able to do this, too.

Our emails can be clicked for credit for two or three days after they're sent (unsure, Dmitry would know). BUT you'll only get credit for visiting each router once a day...to the best of our knowledge. At least, that's the way it's intended.

This reward is supposed to give members something for at least attempting each router every day. We pay this out of our pocket (at a loss to us) for two reasons:
1) in the hopes that members will complete a survey, and we'd earn enough to pay ourselves back, and
2) as a response to members who have complained, "I spent 20 minutes just trying to get into a survey and I never qualified; can't you at least give me a reward for trying?" We want to keep those folks around and continuing to attempt until, hopefully, they succeed (see #1).

From a business standpoint, it wouldn't make sense for us to offer members two or three days' worth of attempt rewards all in one day when you're only attempting that ONE day -- we'd be losing 3x the money if people didn't successfully complete that router.

So, that's the way it works, and our logic behind it. I hope that answered your questions! If you have others, hit me! I'm always happy to talk with our members about QR!

 

[QuickRewardsBecky]

Good morning, hugApug! I'm glad you joined us at QR! I'm sorry to hear that you're having some frustration with our surveys -- thank you for leaving a comment and giving me the opportunity to respond here, because other people may be having the same questions!

I want to understand what's going on, though, so I can give you the best advice on how to resolve the problem. When you say that multiple surveys "crashed" after 10+ minutes, did you get a "page not found" error? Or did it say something like, "Sorry, your answers did not match the responses we need to complete the survey?" Or was it something different?

While I'm waiting for your reply I can at least give you a little background on how the survey process works.

QR contracts with survey providers who program surveys at the request of corporations who need consumer input. They need to fill quotas within various very specific demographic segments, so they ask us to help.

We provide a link to their router, or we put that individual survey up on QR.

When members click to visit the survey, they'll be asked some introductory questions to see if they fit the demographic profiles whose quotas still haven't been met. After asking some questions, they will either let you into the full survey or they'll tell you that "we're sorry, the quota has been reached for respondents with your answers" or something along those lines.

Sometimes those intro questions are lengthy because there's a very narrow demographic group that hasn't filled its quota yet. So before they let you into the full survey, they have to determine if you're male, Hispanic, age 60 to 65, never married, with an income over $65k, with a dog, who hasn't seen a vet in 6 months or more.... just as an example!

Now if this isn't what's going on in your case -- that you're being told you just don't match what they still need to reach their quotas -- the other explanation would be a programming glitch.

We don't program these things, as I mentioned above -- we just try to help the survey companies get the completions they need. Sometimes the survey providers are a tad bit lax in their quality control before flipping the switch to make their survey go live. This does NOT happen often, but when it does, you'll get a "page not found" error, or a message like, "an error has occurred, please contact the referring website."

That's a total bummer on both of our ends -- yours because it was a waste of your time, and ours, because we didn't get paid either and now we have an upset member on our hands who may just decide to quit QR even though it wasn't our programming that glitched up.

What we do in these (thankfully rare) occasions is offer the member a manual credit if they'll just email us to tell us which survey number or router they were attempting. If you didn't get to the completion page, we didn't get paid, either... but we're willing to eat the loss to pay you anyway because we want to keep you around as a participating member. And we hope that in the future you'll be able to complete enough surveys for us to cover our loss.

No other survey site offers manual credit. On other programs, if the survey gives you some kind of error, you're just out of luck. We think that's a lousy way of doing business. Treat members the way you'd like to be treated, is our motto. And happy members stick around and earn money for both of us... a win-win!

The last thing I want to add, in defense of the survey providers: the providers that we contract with are major corporations that have been in business for years, some for decades, and they abide by a code of professional conduct called CASRO and/or are affiliated with ESOMAR, a professional organization with strict standards regarding ethics and best industry practices. (Feel free to Google them for more information.)

Just for example, you've seen our Global Test Market surveys. They're owned by GMI, founded in 1999 and serving over 1,400 clients in over 60 countries. They're CASRO and ESOMAR members.

All of our partners have equally impressive backgrounds. While my first assumption, also, when getting a survey error after spending a good bit of time in providing answers, would also be, "These shysters are taking my data but not paying me!" the fact is, if these corporations did business like that, they would be kicked out of CASRO and ESOMAR and wouldn't be able to stay in business for 13 years.

The more likely explanation with SO MANY surveys going through these providers, to so many countries on a daily basis, is that a programmer let something slip by him. He'll probably get chewed out for it when his bosses realize that NOBODY is completing the survey. But hey...nobody's perfect, and it's going to happen from time to time.

But it should not be happening "numerous" times... so I'm really interested in hearing exactly what's going on.

I hope that you submitted a request for manual credit...? When our support team sees multiple surveys not crediting, they usually also offer you some advice on what might be going on and how to fix it. Our support team works very hard to keep our members happy. Reach out to them any time!

And I'm also happy to answer your questions here on the DIS, or by email -- I'm becky (at) quickrewards (dot) net.

 

[Disney Addicted]

Thanks so much for the reply Becky! I appreciate the detailed response to my questions and almost feel bad I have so many.

Now that you explained it, "straight-liner" seems fairly straight forward and I wonder that I could not figure that out myself.

I actually set up a seperate folder to keep the past 3 days worth of QR e-mails to see if the penny a day really worked. Guess I can delete that now. But... I do have another question! (sorry!) For instance, in that folder I have yesterday's & the day before's QR e-mails. Out of all the survey links, I usually only get 1 survey a day I'm able to fill out. And trust me, I try! Now, I have been doing this but wonder if there's any point to continue. Can I go back to those e-mails (ie, yesterday's) and try again today to qualify for a survey? Or am I wasting my time? I think only once so far doing this have I been able to complete a survey that I was not able to on the original e-mail day.

And you're welcome. I certainly wasn't upset about the expired videos. Just curious how it reached quota so quickly. Thanks for letting me know. I'll try a few times throughout the day to see if I'll get any of them that way. I'm usually home - might as well! Some of them are interesting.

Just a side-note here, one survey I completed a few days ago was interesting enough that I was going to try their product. I have been to 2 different grocery stores now and can not find it! I guess it's one of those products that either the US only gets or they get it first. Too bad.

 

[ValpoCory]

Now that you explained it, "straight-liner" seems fairly straight forward and I wonder that I could not figure that out myself.

Yea, you'll notice in some surveys they ask straight liner questions, like back to back questions of "Do you like good tasting food?" and "Do you like bad tasting food?". It's pretty funny when you encounter them.

 

[ValpoCory]

No other survey site offers manual credit. On other programs, if the survey gives you some kind of error, you're just out of luck. We think that's a lousy way of doing business. Treat members the way you'd like to be treated, is our motto. And happy members stick around and earn money for both of us... a win-win!

And this is why I am a member. I feel I will always be "given the pickle" if I ever have a problem.

Thank you Becky for all your patience and all that you do.

 

[hugApug]

Good morning, hugApug! I'm glad you joined us at QR! I'm sorry to hear that you're having some frustration with our surveys -- thank you for leaving a comment and giving me the opportunity to respond here, because other people may be having the same questions!

I want to understand what's going on, though, so I can give you the best advice on how to resolve the problem. When you say that multiple surveys "crashed" after 10+ minutes, did you get a "page not found" error? Or did it say something like, "Sorry, your answers did not match the responses we need to complete the survey?" Or was it something different?

While I'm waiting for your reply I can at least give you a little background on how the survey process works.

QR contracts with survey providers who program surveys at the request of corporations who need consumer input. They need to fill quotas within various very specific demographic segments, so they ask us to help.

We provide a link to their router, or we put that individual survey up on QR.

When members click to visit the survey, they'll be asked some introductory questions to see if they fit the demographic profiles whose quotas still haven't been met. After asking some questions, they will either let you into the full survey or they'll tell you that "we're sorry, the quota has been reached for respondents with your answers" or something along those lines.

Sometimes those intro questions are lengthy because there's a very narrow demographic group that hasn't filled its quota yet. So before they let you into the full survey, they have to determine if you're male, Hispanic, age 60 to 65, never married, with an income over $65k, with a dog, who hasn't seen a vet in 6 months or more.... just as an example!

Now if this isn't what's going on in your case -- that you're being told you just don't match what they still need to reach their quotas -- the other explanation would be a programming glitch.

We don't program these things, as I mentioned above -- we just try to help the survey companies get the completions they need. Sometimes the survey providers are a tad bit lax in their quality control before flipping the switch to make their survey go live. This does NOT happen often, but when it does, you'll get a "page not found" error, or a message like, "an error has occurred, please contact the referring website."

That's a total bummer on both of our ends -- yours because it was a waste of your time, and ours, because we didn't get paid either and now we have an upset member on our hands who may just decide to quit QR even though it wasn't our programming that glitched up.

What we do in these (thankfully rare) occasions is offer the member a manual credit if they'll just email us to tell us which survey number or router they were attempting. If you didn't get to the completion page, we didn't get paid, either... but we're willing to eat the loss to pay you anyway because we want to keep you around as a participating member. And we hope that in the future you'll be able to complete enough surveys for us to cover our loss.

No other survey site offers manual credit. On other programs, if the survey gives you some kind of error, you're just out of luck. We think that's a lousy way of doing business. Treat members the way you'd like to be treated, is our motto. And happy members stick around and earn money for both of us... a win-win!

The last thing I want to add, in defense of the survey providers: the providers that we contract with are major corporations that have been in business for years, some for decades, and they abide by a code of professional conduct called CASRO and/or are affiliated with ESOMAR, a professional organization with strict standards regarding ethics and best industry practices. (Feel free to Google them for more information.)

Just for example, you've seen our Global Test Market surveys. They're owned by GMI, founded in 1999 and serving over 1,400 clients in over 60 countries. They're CASRO and ESOMAR members.

All of our partners have equally impressive backgrounds. While my first assumption, also, when getting a survey error after spending a good bit of time in providing answers, would also be, "These shysters are taking my data but not paying me!" the fact is, if these corporations did business like that, they would be kicked out of CASRO and ESOMAR and wouldn't be able to stay in business for 13 years.

The more likely explanation with SO MANY surveys going through these providers, to so many countries on a daily basis, is that a programmer let something slip by him. He'll probably get chewed out for it when his bosses realize that NOBODY is completing the survey. But hey...nobody's perfect, and it's going to happen from time to time.

But it should not be happening "numerous" times... so I'm really interested in hearing exactly what's going on.

I hope that you submitted a request for manual credit...? When our support team sees multiple surveys not crediting, they usually also offer you some advice on what might be going on and how to fix it. Our support team works very hard to keep our members happy. Reach out to them any time!

And I'm also happy to answer your questions here on the DIS, or by email -- I'm becky (at) quickrewards (dot) net.

Hi Becky, thanks for your quick response (and I apologize for my late one after a long work day!). I checked quickly this morning and was credited for one survey after I submitted a request. On that particular survey, I had seemingly gotten past the screening questions, and was well into a survey with meaty questions when it took me back to the start page and I obviously couldn't re-start since it remembered my IP address.

The other surveys I tried had to do with screening a movie. I re-read this board and realized that others had had the same problem after screening a movie/tv preview and the survey stopping with something along the lines of "your screening capabilities don't match our survey"....after I had already provided feedback on the video clip

Anyway - I will continue to use QR, I just will have to put a bit more effort into writing down which surveys I'm taking.

Thanks again for your response, and i'll keep your email at hand for future q's!

 

[mbw12]

Ok....signed up today. Every survey I tried to take would ask me numerous questions, for quite a few minutes, then tell me that they could not find a survey for me. One finally found a survey for me, then about 10 questions into it, it told me I was out of the survey. Question is: is this normal, how often does it take to find suitable surveys? Just wondering.....

 

[budafam]

It does take an extremely long time to get into an actual survey. Some will boot you out once it seems like you're "in it"... you won't make a ton doing this but if you're sitting on the computer doing nothing, it's worth a shot. After a few months of doing surveys every day, I finally got myself a $25 gift card for Disney. I just started my total over and in the last 2 weeks I've only earned $3.25 I was hoping to reach $25 before our trip in May but who knows if I'll be able to.

 

[Disney Addicted]

Morning Becky! I have another question, quick one this time.

Do you know when the QuickRewards CINT panel will accept Canadians? I thought I read somewhere Canadians will be able to join soon. If not yet, will we receive an e-mail or some other kind of notice that we can now join?

Thanks!

 

[Disney Addicted]

But... I do have another question! (sorry!) For instance, in that folder I have yesterday's & the day before's QR e-mails. Out of all the survey links, I usually only get 1 survey a day I'm able to fill out. And trust me, I try! Now, I have been doing this but wonder if there's any point to continue. Can I go back to those e-mails (ie, yesterday's) and try again today to qualify for a survey? Or am I wasting my time? I think only once so far doing this have I been able to complete a survey that I was not able to on the original e-mail day.

I really would like an answer to this question now. Am I allowed to do this, or am I breaking a rule? A lot of the surveys I receive (via e-mail) do say "If you don't qualify for a survey you can keep attempting until you qualify." So I have been assuming I can until I hear otherwise.

Again today, I went through the past 3 days of survey e-mails and qualified for one which I received on the 13th. I was not able to qualify for it on the 13th originally, but it let me today. And it was not a survey I have answered previously.

 

[Disney Addicted]

I'm not quite sure whether to or

This morning I could not access a few surveys. When I e-mailed CS, they responded that my account was on hold because I either failed a quality test question or my age was questioned. (My account was re-activated happily)

I stewed over that for a few hours. I was not happy because I could not believe that was really the answer.

Then, 5 minutes ago I sat down to try for another survey that asked for my age and then date of birth. Suddenly it dawned on me. OMG - I'm a fricking year OLDER than I thought I was!

Imagine... in the space of a 3-4 hours suddenly aging a whole year. Dang it!

My husband says I was in denial.

 

[QuickRewardsBecky]

OMG, I just about spewed my Diet Dr. Pepper all over my monitor, Disney Addicted! That's hilarious!! Ah, man... what are you gonna do. Aging stinks, but it's better than the alternative!

I'm a little behind on responses -- sorry about that, y'all! Three days, three doctor's appointments (me, and both kids). I'm finally starting to feel better but my daughter seems to be getting worse! Just that time of the year, I guess. Anyway...:

Nope, DA, I don't think there's a benefit to saving old QR emails in a separate folder and attempting surveys through them instead of the new day's emails. They will send you to the exact same routers, so using them wouldn't give you any different selection of surveys. When it says you can try again if you didn't qualify, you can try again through that day's email, another day's email, or through the link on QR's website. But I always close the window that says "do you want to try another" and re-click through (the email or QR). I have heard some people say that they have better luck with crediting that way.

As a side note: if you get a special email that has a survey number in the subject (like, "QuickRewards Network: $0.80 48731 Survey" or something that says "Urgent"), these you'll want to do as soon as possible and they're only going to be good until the quotas are reached. I jump on them fast because I figure I fall into a pretty common demographic profile (middle aged, middle-income married woman with 2 kids), and their quota for that particular profile will be reached quickly...then the survey will hang around as active for a while as they wait for the less common profiles to complete it.

I think it's cool that you found a new product you'd like to try by completing a survey on it! I do that sometimes, too! Maybe the company's (or product's) website or FB would have info on where to find it in stores...?

I asked Dmitry about CINT opening up to Canadians and he says he knows of no plans for it in the immediate future but if/when it happens we will definitely make a big deal about it to let our Canadian members know. CINT is a separate company from QR; they just let us co-brand it and allow members to transfer their earnings to QR. We're at their mercy for when they decide to expand northward.

Think I hit all of your Q's, Disney Addicted, but please let me know if I missed something or if anything else comes to mind!

ValpoCory, you're very welcome! And I laugh at those straight-liner trap questions, too! It's clever how they slip those in sometimes. Oh but you know what's annoying? When they ask you to estimate your percentages of something and it has to add up to 100% and you screw up and it gives you the RED TEXT OF DISAPPROVAL telling you you're a dummy and your numbers don't add up to 100%. Gee whiz, it was supposed to be an estimate!! LOL

HugApug, now I'm the one taking a while to respond! I'm sorry about that. I try to get on the DIS at least once a day but everybody at my house has been sick this week...(sigh) Really weird about the way that first survey errored (taking you back to the beginning) -- did it automatically credit you anyway, or did you have to submit a credit request to support?

And after you said something about that other one being a movie screening survey, that triggered my memory -- I do remember hearing some other folks with problems on those. I think it's something to do with your browser version...it thinks you don't have the right display settings to view it or something. (Seems like the programmers should determine that at the BEGINNING of the survey... not to mention they should be accurate about it!) I'm sorry for the aggravation! Please just email support any time something like that happens and we'll credit you anyway!

Howdy, mbw12! Glad you joined us at QR! It can take a few rounds of trying to get screened into a survey before you actually get in. Each screener is independent of the others, too, so there's some repetition before they get down to the meatier questions related to that specific survey. You may get, "are you male/female," "what's your age," "what's your race," "do you have kids," "what are their ages," "which income group are you in" several times before you can see that they're still needing to meet their quota of people like you that eat Spam, or have a child with ADHD, etc., and you get the "whoo-hoo!" moment when you realize you're past the screener and into the full survey!

How many times you screen out before you screen in is SO variable -- trying at different times of the day or on different days of the week may help you get in with fewer screen-outs first. If you're in a more common demographic profile (like my middle-aged, middle-income, married woman with 2 kids one), it'll come down to how soon you got to the survey after it went live, because their quota for your profile will fill out quicker than 92 year old male Eskimos, ya know? Even if you go through several screeners and you end up with the dreaded, "We're sorry, there are no surveys available that meet your profile" message, they do add more surveys throughout the day, and if you check back, you may be one of the first to get to the new ones.

Keep on trying, budafam! Try surveys at different times of the day and keep an eye out for those numbered surveys -- when you get one of those, you've already met some of the prequalifications and are more likely to qualify for the full survey. Are you doing the offers you'll find on the What's new? section of QR when you log in, like Badoo that's up there for $.30 and Arthritis Connect (630 qp, equal to $.06)? Little things like that add up... you may want to use an alternate (hotmail or yahoomail) email address for things that may generate spam. And see the Offer Portal for more ways to earn! (Just watch out for those download ones. I hate those.)


Did I miss anything? Any other questions? Hit me, I'm ready! Thank you for being active members of QR!

 

[ValpoCory]

ValpoCory, you're very welcome! And I laugh at those straight-liner trap questions, too! It's clever how they slip those in sometimes. Oh but you know what's annoying? When they ask you to estimate your percentages of something and it has to add up to 100% and you screw up and it gives you the RED TEXT OF DISAPPROVAL telling you you're a dummy and your numbers don't add up to 100%. Gee whiz, it was supposed to be an estimate!! LOL

So true. I've gotten the Red Text many times. Also, I love the new "Mystery Click" email. Mine gave me $0.02. I'll take it! I hope that's an every day addition to the emails. Thanks again Becky.

 

[ValpoCory]

Ok....signed up today. Every survey I tried to take would ask me numerous questions, for quite a few minutes, then tell me that they could not find a survey for me. One finally found a survey for me, then about 10 questions into it, it told me I was out of the survey. Question is: is this normal, how often does it take to find suitable surveys? Just wondering.....

You have to have patience with it at first. But you will get better at it as you figure out which things pay off for you. I was a huge skeptic (heck I resurrected this thread in frustration after it was dormant for 77 days, and it's been active ever since). But I've gone from ~$0.40 on January 13th to over $21 today. What helped me was getting about $5 from a large Walmart purchase I made through QR, but mostly it's been due to surveys and Daily Clicks.

Just keep swimming, as they say around here.

 

[alex9179]

Since January 9th (close to that anyway!) I've made $71 and some change. Pretty good overall, since I'm at home, can get up and take care of something , then resume. I agree that sometimes it seems like you're in a black hole of qualifying questions. Those will get asked over and over as the portal tries to match you to a survey. Also, there are lean days when all I get are the 1cent attempts and QPs from the checklist. Overall, though, I haven't done too badly and some of them have been interesting.

I've noticed that the my survey qualifying luck varies, probably because new ones are loaded intermittently. Don't give up, you'll get into them.

 

[neffernie]

Just got my first Disney gift card! I'm already on the way to the next. I had to order a part for our washer (way cheaper and easier to replace it than to buy a new one or have someone come out and do it for us). Just on a whim I checked the shopping section. Sure enought Sears Parts Direct was there with cash back. From now on, if I have to order anything online I am going to check there first.

 

[ValpoCory]

Just got my first Disney gift card! I'm already on the way to the next. I had to order a part for our washer (way cheaper and easier to replace it than to buy a new one or have someone come out and do it for us). Just on a whim I checked the shopping section. Sure enought Sears Parts Direct was there with cash back. From now on, if I have to order anything online I am going to check there first.

Me too. Anytime I need something at Walmart, I think, "Can I site-to-store this?" to get the 2% cash back from QR.

 

[cbnaquin]

Anyone else having issues with some surveys? For the last 3 days or so an error page has been coming up (It won't let me post the link!)



I'm having this problem with a couple of surveys - SI Daily Survey, Daily Survey Router, Greenfield

I've cleared cookies and tried doing survey in Google Chrome and Firefox?!

 

[alex9179]

YES! I just came here to ask if I was the only one having trouble. I'm either getting a webpage cannot be displayed message or I get stuck on something called pantheranetwork.com trying to load but never getting anywhere. This is happening from the links in my mailbox and on the QR site. Tried to watch videos instead and got the "webpage cannot be displayed" thing.

I tell ya, it's pretty frustrating.

I used IE9 and Google Chrome, happened with both. Cleared cookies, cache, etc as well.