Thanks. We sailed the Wonder once-- a four night out of PC in 2010. Our server and head server were horrible. I mean- just flat out horrible. The asst server was new (so was the server, but he was rude, and didn't even stay for breakfast the last day- saying he was too tired and going to take a nap and left the assistant server to handle all the tables herself.) The head server apologized for how horrible the service had been the last night, and said he hoped they'd get better, but they were horrible and he knew it.
Now we're in contact with a few servers/head servers off the ship. When I told Igor (mentioned above-- a great server and he was a "fill in" because our first choice Zan was on vacation) he was horrified. "No way-- he said that? Did he lift a tray and help them? Clear a dish?" The answer was "No, he didn't." He was outraged. And as head server Zan is always picking up the slack for his crews we were surprised this guy didn't. Doesn't think twice about serving, refilling an empty drink, bringing an extra dessert he thinks you'll like, or clearing a table.
After our really bad experience on the Wonder (wrong entrees several times and the server being snippy about it), being the last ones in the dining room because the food isn't served I was really surprised dh agreed to the cruise. He said he'd never cruise the Wonder again, but he's a good husband who knows my dream is the PC on Disney.
Now if I can just convince my sister and brother-in-law to come...