eBay shipping question

[Kristi1357]

First off - another HUGE thank you to all the ebay experts that keep giving me advice and listening to my newbie questions!!!

I just sent a package from one of my auctions. In my haste at the post office, I forgot to add/pay for insurance on one of the items. The buyer paid me for the insurance.

I was thinking I should email her now and refund the difference to her paypal account. I did undercharge her $.10 for the shipping cost. I am fine with eating that - my fault.

But, if I refund the $1.30 for insurance now & offer to refund the purchase price if the item arrives damaged (since it was my fault, not having the insurance) - she may pull a fast one on me & claim it was broken no matter what. (FYI - the item is a frame, but packaged in the original box/styrofoam as when it was new)

Should I wait until she receives it, then email her that I noticed I forgot the ins. - then refund it to her (to cover my behind)?

Kristi

 

[strasfamily]

I wouldn't e-mail her. At this point you can "self-insure" the item. If something happens and it arrives damaged, you would just have to refund her the money. Was it an expensive item?

 

[westcliffemom]

Alot of people self-insure- I wouldn't worry about it. If something happens, you'll just have to take care of it yourself. If I were you , I wouldn't email the buyer, just wait and see what happens.

 

[Kristi1357]

The frame sold for only $8-9. I think I will go the self-insure route. I never thought of that before! That's actually a smart way to do it, huh?