Ebay: Seller to Dh "commit suicide"!

[ORMom2Four]

Dh gave his first neutral feedback to a seller last week, and tonight he sees an e-mail, sent through Ebay from the seller, telling him he "needs to commit suicide" and "good luck with that"

Dh does not want to report the harassment to Ebay because this seller has our home address from shipping the items to us, although he lives in another state.

When we try to see the sellers user name, it now shows up as "t**u" (or something like it). Is that because the seller has blocked Dh?

 

[chibichibirei]

That's awful! Looks like someone takes their eBay feedback score way to seriously. I would probably try to get your husband to send an email to eBay about it, even if he has your address he is in another state and probably can't do much about it, if he even found out about it, as eBay may keep that private? I hope everything works out for you!

 

[Imzadi]

I would report him. Forward all correspondence to eBay. You & DH don't want this Seller to get other people's addresses, too? What if the next person lives close to him and they piss him off. That could be dangerous.

 

[luvmy3]

Its a good thing your dh didn't give them a negative.

 

[Wishing on a star]

tonight he sees an e-mail, sent through Ebay from the seller....

The kicker here is that he sent this THRU EBAY....
EBAY can see this, without any doubt, since it's RIGHT THERE IN THEiR SYSTEM.

EBAY will not allow this type of thing, period.
EBAY does not exist successfully because they let themselves become an avenue for unstable people to use profanity, threats, or phrases like 'commit suicide'.....

They will simply shut him down for 'violation of EBAY policies'.

I would encourage you to forward that message to EBAY.

 

[spacemermaid]

I've been on Ebay for 10 years now, mainly as a seller. I say...report the seller. That is completely unacceptable, and, as a previous poster said, Ebay will have a record of what s/he emailed to your husband. The seller WILL get kicked off of Ebay...Ebay doesn't mess around with that kind of behavior. If being on the receiving end of such verbal abuse isn't enough of a motivation to report the seller, just think of it this way: if the seller never gets reported, s/he will undoubtedly verbally abuse other buyers. And no one deserves to be told that they should kill themselves, especially not over a neutral feedback on Ebay!

 

[chloelovesdisney]

Report it, that person is a kook.

 

[terri01p]

 

[ORMom2Four]

Does anyone know why we can no longer see the sellers name?

When we first saw the message, we went to report it to Ebay but it wouldn't let us submit because we don't know his user name anymore (it's showing up with only the first and last letter with *** in between)

Does that mean he's been taken off Ebay?

 

[kimblebee]

Does anyone know why we can no longer see the sellers name?

When we first saw the message, we went to report it to Ebay but it wouldn't let us submit because we don't know his user name anymore (it's showing up with only the first and last letter with *** in between)

Does that mean he's been taken off Ebay?

I don't think that means they have been taken off Ebay. I think they do it for everyone just to show a certain amount of privacy. It's weird it would happen in this case though because you have already been dealing with them. I agree that you should report them. I don't think you should just ignore it and let them move on to another buyer.

 

[agnes!]

Can you forward the complete e-mail (all headers ennabled) to EBay? Even if the seller has somehow blocked you as a buyer from seeing their user, won't their identifying information come up on that e-mail? Also, if you paid through PayPal or credit card or however you paid, surely whatever information needed to ID them will be available through the payment-system you used? And, I hope the seller realizes you also have *their* address as well...

And, ftr, this seller sounds like a kook of the highest order. I would report them however you can to whatever EBay office you think is appropriate.

Not sure why you can no longer seem to see their name. Can you look at the auction information using someone else's computer and EBay account? That way if Kooky Seller is trying to keep info from *you* (as someone else) *you* can maybe still see it.

agnes!

 

[Halloweenqueen]

I had a bad buying experience once on eBay after giving negative feedback. It took the seller almost two months to send my item. The next day he gave me negative feedback and left the nastiest comments. Then he emailed me the "uncensored" version of his feedback. I contacted eBay and reported him. I wasn't the first to report him, so his account was closed.

I'm sure he just opened another account, but eBay sent me a note of apology and cleared the feedback from my account.

 

[ilovemonk]

I've had this happen to me several times. They were banned from selling, but, of course, what's to stop them from re-registering under a different name, email, and using a different credit card.

This is why I only use my mailing address. Keep in mind I have been selling and buying on ebay for 12 years. I do not feel comfortable giving out my street address to anyone now.

 

[Imzadi]

Are you still properly logged in?

Did he give DH feedback maybe his name shows up there, or in your My eBay page.

 

[SandrA9810]

If you have a secondary account, you can search "completed listings" for the item you won, and it should show up the item you bought and the seller's name. It sounds like he went as far as blocking you from buying from him again. Once you have his name, report him.
Or if you think he'd go after you, report him in a couple of weeks. That way he doesn't know who did it. Are you his only neutral or negative feedback?? If not, you're probably not the first person he's done this to.

 

[bicker]

Looks like someone takes their eBay feedback score way to seriously.

With eBay, feedback is serious. Because the whole system is so weak, one bit of feedback could have a very direct, immediate, and substantial impact on a seller's ability to command a profitable return.

This is one reason why I avoid eBay. I consider such venues pretty much the Wild West of online retailing. While there are some good people out there, there are enough bad people to warrant sticking with clearly and definitively reputable vendors.

 

[Wishing on a star]

I have to disagree with the above...
While no system is perfect, I would not come close to assuming the above.
My husband has been on Ebay for several years now...
Sure, there are a few snags...
But, overall, the system works...
(actually favors buyers... sellers are guilty until proven innocent.)

You do not have to see all the characters of the sellers name.
The whole transaction, and all messages, are right there in Ebay records for them to see.
I would report this right away....

 

[DizBelle]

If it were me I would save the email in case needed and just move on and not respond back one way or another. Like they say this too shall pass. By next week it will be someone else. Some folks now a days just don't know how to curve anger anymore.

Wouldn't it be nice if the OP's DH did something to perhaps prevent someone else from suffering the same wrath?

 

[chibichibirei]

With eBay, feedback is serious. Because the whole system is so weak, one bit of feedback could have a very direct, immediate, and substantial impact on a seller's ability to command a profitable return.

This is one reason why I avoid eBay. I consider such venues pretty much the Wild West of online retailing. While there are some good people out there, there are enough bad people to warrant sticking with clearly and definitively reputable vendors.

I totally understand that feedback is serious,as I use eBay as well. However no matter the ramifications of negative and in this case neutral feedback, it is not an excuse to tell someone to "commit suicide." That is why I feel that they take it waay to seriously, because at the end of the day the person truly will not die if they get a neutral feedback from a person they will never meet. Obviously the OP's husband was not fully satisfied with how the seller handled the transaction or the goods what ever the case may be and gave feedback the way he viewed the transaction. The seller should have taken the feedback rating which was not a negative and called it a night.

 

[PrincessKsMom]

Good luck with reporting this to Ebay. I had a similar incident a few years ago. Nasty, vulgar, rude, called me a bitc*-- the whole 9 yards. Ebay's response -- we got your complaint and don't feel there is anything we can do. In the seller's defense there were many, many more positive feedbacks than negative, but those who did leave neutral or negative mentioned getting harassing emails from the seller. Ebay did nothing. They don't make any money from buyers, but they do make money from sellers. The abuse continued for a few weeks after. I finally told him he had three choices -- he could stop and forget he ever knew me, he could continue and I would bring the matter to the police (which I knew would go nowhere), or he could come to my house and have his as* kicked up and down my block. That make him stop. I guess he was a big bully behind a screen name but wasn't willing to put his manhood on the line. Of course I realize I'm lucky he wasn't a complete nut and didn't take me up on my offer, but I was tired of getting 5-6 abusive emails a day. I finally flipped and I guess he realized he pushed too hard. In my defense, I have never received a neutral or negative feedback.