LisaS
DIS Legend
- Joined
- Feb 7, 2005
- Messages
- 11,352
I don't agree that people take their sweet time picking out the right seat. Based on my experience, most people grab the first acceptable seats they find. Why gamble that you might find something better further back if there are enough seats for your group right here. It's not like you can wander around the plane trying to optimize where you are going to sit.Sure they may turn planes over faster but I still don't think that has anything to do with open seating. People still mosey onto the plane, take their sweet time stowing their bags and picking out the right seat, etc.
And there are no delays from people stopping to check their boarding card to see what seat they are supposed to take, no scanning of row numbers and seat letters as they walk down the aisle looking for their assigned seat, no shuffling of seats due to someone sitting in the wrong seat. Boarding slows down a bit as the last passengers look for those last open middle seats if the flight is full but I still think that overall, from the orderly lines in the gate area to having everyone seated and ready to go, the process is more efficient than on airlines with assigned seats.
SWA's boarding is so efficient they can schedule their planes for faster turnaround than many of the other airlines. I've been on SWA flights that pushed back early because everyone was on board so quickly.If planes with assigned seating take off on time whether or not everyone is at the gate, then it's no different than SWA who wrangles everyone to the gate earlier due to their seating situation. That was my point in saying I've never heard of another airline waiting for someone who was not at the gate - they are leaving with or without you, and so is SWA. It just so happens most people are probably on time for their SWA flights due to the seating.
That being said, the open seating doesn't bother me. It's probably one less thing for SWA to worry about - not having to swich seats around and making sure families are together, etc.