E-mail contact for great customer service?

[Dayzy]

What was that email address if you've had great help from cast members at WDW? We've just gotten home and had so many great experiences that I want to say thanks.

 

[kmb584]

What was that email address if you've had great help from cast members at WDW? We've just gotten home and had so many great experiences that I want to say thanks.

wdw.guest.communications@disneyworld.com

 

[Cheshire Figment]

WDW Guest Communications
PO Box 10,040
Lake Buena Vista, FL 32830-0040

or

wdw.guest.communications@disneyworld.com

Make sure you include the date, time, park or resort (and location) and cast member name from the name tag. The office that gets these can research to see exactly who the Cast Member was, and will send the correspondence, through managerial channels, to the direct supervisor of the CM. Usually a copy will also go in the personnel records.

Often, favorable comments will be read at a pre-opening team meeting.