Dvcmember.com not letting me check availability

[jkevinmcg]

While you're waiting for Disney, and if you haven't done so already, try clearing the cache in your browser.

 

[Dreamfan]

I just cleared the cache and it still doesn't work...very frustrating!

 

[wvhokie]

Same here. I received an email from IT support at DVC last week and they said that they were aware of the problem and that it should be resolved shortly but I still cannot get in. I am an IT support specialist in my job and I don't understand why it is taking so long to get this resolved. I have not been able to reserve anything online for almost 2 weeks. I bet that if the main reservation site was having problems that they would get it resolved right away.

 

[tperkins71]

I am wondering....are we all resale buyers and having this issue? Wonder if that has something to do with it?

Still no resolution as of today

 

[Dreamfan]

I am wondering....are we all resale buyers and having this issue? Wonder if that has something to do with it?

Still no resolution as of today

I am a resale buyer!!!! Very frustrating!

 

[DisDadMatt]

Maybe try a message to Guest Satisfaction or support? They might be able to get you a clear answer. I know once I email Disney Guest Services once when I first got my membership as i didn't know who else to email. A few days later I received an email from someone with DVC and called and spoke with a supervisor. Everything was fixed and cleared up right after that. At least maybe you'll be able to get a clear answer.

 

[wvhokie]

I am hoping that some progress is being made because I am now getting this error message:

Sorry, an unknown error occurred when processing your request. Please try again. If your next attempt is unsuccessful, please try at a later time.

At least I didn't get the message about the booking window.

 

[biolabetty]

I got that same error message this afternoon. I got in this morning no problem. Maybe they are working on it right now?

 

[JMB123]

I'm a recent resale purchaser and I haven't been able to get online since I closed a few weeks ago. I've been getting the same error message as you all. Very frustrating as I'm trying to book Thanksgiving week and I think that one hour difference on my 7 month mark may have kept me from getting what I wanted.

Anyway, it started to work for me this afternoon - worked for about 30 minutes and now I'm getting the new error message that wvhokie got. Fingers crossed that we're almost there!

 

[tperkins71]

I am hoping that some progress is being made because I am now getting this error message:

Sorry, an unknown error occurred when processing your request. Please try again. If your next attempt is unsuccessful, please try at a later time.

At least I didn't get the message about the booking window.

Getting the same message as well... At least it is not just me

 

[JMB123]

It's working! I hope it lasts!

 

[Dreamfan]

It is working for me too....just can't beleive it! First time ever

 

[wvhokie]

It is working for me too, yeah!!

 

[ebirrane]

Yup, seems to be fixed for me as well.

_Ed