DVC website issue 2/25? Can't access my dashboard.

[CookieandOatmeal]

DVC website issue today (2/25)? Can't access my dashboard to look at my reservations and waitlist. I can sign in and the top of the webpage is weird. There is no option to sign out. Anyone else with the same issue?

 

[Bing Showei]

I was able to replicate the issue. I got the “For assistance with your membership..” page when I attempt to access the dashboard on the mobile site.

 

[CookieandOatmeal]

I was able to replicate the issue. I got the “For assistance with your membership..” page when I attempt to access the dashboard on the mobile site.

Thanks for checking. Guess the site is just being wonky again. I'll check again later or just leave it for tomorrow.

 

[JETSDAD]

The dashboard isn't the only page like that. Every time I see this sort of thing recently I hope that it means they are loading some Riviera details (wishful thinking I know).

 

[crvetter]

The Riviera page for the rooms are unavailable too. Though each of the other sections are on Riviera. Also only the Dashboard and Notifications section aren’t available for me either.

Could be uploading the point charts but from my understanding that would be super quick since they just recorded the POS. Probably just a coincidence sections of the site are down I’m guessing.

 

[JETSDAD]

I tried to look at the Explore all DVC Resorts page and it's down as well. That's what got me a bit excited lol.

 

[cruisin5]

Yup, same here. Oh, those Disney IT peeps....

 

[10CJ]

This is frustrating. I was hoping to modify a reservation this evening. Still down for me.

 

[JETSDAD]

They're doing something with it. Dashboard is working now and Riviera is showing rooms starting from 1 point (what a bargain lol) with the Point Chart pdf listed as coming soon.

 

[JETSDAD]

It's gone back to how it was previously showing (TBD) but here is how it looked for a short while.

 

[bobbiwoz]

Yes, it showed no points for me in any contract for 2019 & 2020. It was crazy!

 

[CraigInPA]

Yesterday, my dashboard showed 289 2019 points. But, when I tried to book, it told me that I only had 28 2019 points, had lost 25 banked points from 2018, and wanted me to borrow points from 2020 to complete the booking.

I called member services, and they didn't see the same issue. So, I had them book the trip for me.

Later that afternoon, I went in and modified the trip, adding a day at the end, and had no issues.

I'd chalk yesterday up to the always erratic nature of DVC's IT department.