DVC tips for mousekeeping

[cvo]

I typically stay 8 or 9 nights. I leave $5 for the first time they come and put a do not disturb on the door from then on. When I checkout I leave another $5. It's only two of us and we only get a studio. I was unaware that this was a non-tipped position until reading this thread, but I will continue to do what I have been doing. As someone else stated it's not gonna make or break me and the fact that I'm spending close to 2k on food, drinks, and souvenirs what is $10?
I used to deliver lumber, it was a union job, non-tipped and I was compensated well for my work. That said it was great when someone threw me a few bucks or rarely a twenty for breaking a sweat and bringing the materials where they needed them. It would cover a beverage or even lunch for the day. The company I worked for encouraged customer satisfaction and did not have a policy on curbside only and no tipping. I tried to tip a few Home Depot deliverymen on several instances and they told me they weren't allowed and one said he could get fired for doing so. I don't think anyone is getting fired from mousekeeping for accepting a tip. To me the little card that is left in the room that says their name and that they've serviced your room etc., is kind of like a "tip jar" and thats where I leave the tip. I also write thank you on the card. That's my take on it. And I don't know how to phrase it other than "tip jar" even though I'm not too keen on them because they seem to be placed at every countertop of every store I enter outside of the "world".

 

[Paula Sedley-Burke]

No, housekeeping is already the largest fee to members in the budget. CMs in the parks have lower starting pay than housekeeping. Plus housekeepers get bonuses for completing rooms quickly, etc.

I am confused can you help? Is housekeeping for DVC paid the same as housekeeping for other disney rooms? Or are they all paid the same? Does DVC have exclusive housekeepers that just do DVC or do they do both DVC and hotel guests? I was just wondering if all housekeeping is non tipped positions or just DVC.

 

[Paula Sedley-Burke]

I typically stay 8 or 9 nights. I leave $5 for the first time they come and put a do not disturb on the door from then on. When I checkout I leave another $5. It's only two of us and we only get a studio. I was unaware that this was a non-tipped position until reading this thread, but I will continue to do what I have been doing. As someone else stated it's not gonna make or break me and the fact that I'm spending close to 2k on food, drinks, and souvenirs what is $10?
I used to deliver lumber, it was a union job, non-tipped and I was compensated well for my work. That said it was great when someone threw me a few bucks or rarely a twenty for breaking a sweat and bringing the materials where they needed them. It would cover a beverage or even lunch for the day. The company I worked for encouraged customer satisfaction and did not have a policy on curbside only and no tipping. I tried to tip a few Home Depot deliverymen on several instances and they told me they weren't allowed and one said he could get fired for doing so. I don't think anyone is getting fired from mousekeeping for accepting a tip. To me the little card that is left in the room that says their name and that they've serviced your room etc., is kind of like a "tip jar" and thats where I leave the tip. I also write thank you on the card. That's my take on it. And I don't know how to phrase it other than "tip jar" even though I'm not too keen on them because they seem to be placed at every countertop of every store I enter outside of the "world".

That's a shame for the Home depot folks not being able to accept tips. I hope then they get a good wage. Nice of you to try though. I also did not know housekeeping was a non tipped position.

 

[jekjones1558]

I also did not know housekeeping was a non tipped position.

I have done multiple online searches to see if Disney has officially announced whom we should tip and whom we should not tip but I have never found anything. (Perhaps my search terms weren't good.) I also looked in my Portable Perks and didn't see anything there. That is why I emailed Member Satisfaction to see if mousekeepers can keep tips and I received a reply saying that they can (Shamus posted this earlier in this thread).

 

[disneynutz]

I have done multiple online searches to see if Disney has officially announced whom we should tip and whom we should not tip but I have never found anything. (Perhaps my search terms weren't good.) I also looked in my Portable Perks and didn't see anything there. That is why I emailed Member Satisfaction to see if mousekeepers can keep tips and I received a reply saying that they can (Shamus posted this earlier in this thread).

Disney wouldn't publish a tipping guide, that's too much "in your face".

Walt believed that Disney was a place for families to enjoy the magic and tipping wasn't allowed.

Today some CM's are still not allowed to accept tips/gifts unless the guest insists and makes 3 attempts. Even then depending on local policy, the CM has to turn the tip/gift over to management.

Mousekeeping is a different work group, IMO finding Mousekeepers in the competitive Orlando market place is a challenge so Disney tends to let them bend the rules, it may also be the reason why they aren't held to a higher standard.

Due to a shortage of qualified Mousekeepers, Disney has recruiters in different countries hiring CM's under contract for temporary assignments under some type of work visa program. I have noticed that different resorts seem to have Mousekeepers from different countries.

Bill

 

[Dean]

Due to a shortage of qualified Mousekeepers, Disney has recruiters in different countries hiring CM's under contract for temporary assignments under some type of work visa program. I have noticed that different resorts seem to have Mousekeepers from different countries.

Bill

Marriott has done this also, esp at HH. They bring in crews from Jamaica for higher demand times like summer. Obviously one can look at that 2 ways including that Marriott (or DVC) aren't willing to pay sufficiently to attract local workers.

 

[Apps]

Marriott has done this also, esp at HH. They bring in crews from Jamaica for higher demand times like summer. Obviously one can look at that 2 ways including that Marriott (or DVC) aren't willing to pay sufficiently to attract local workers.

If CMs do get paid less, it's still probably a much more attractive job than mousekeeping. Sounds like immigrant labor is fulfilling the needs of the local economy.

 

[Deb & Bill]

If CMs do get paid less, it's still probably a much more attractive job than mousekeeping. Sounds like immigrant labor is fulfilling the needs of the local economy.

CMs working in garbage collection have a lower starting rate than housekeepers. Attractions CMs have a lower starting rate than housekeepers. Just check the Disney jobs website and you can see for yourself.

I am confused can you help? Is housekeeping for DVC paid the same as housekeeping for other disney rooms? Or are they all paid the same? Does DVC have exclusive housekeepers that just do DVC or do they do both DVC and hotel guests? I was just wondering if all housekeeping is non tipped positions or just DVC.

All Disney housekeeping is a non-tipped position.

Disney wouldn't publish a tipping guide, that's too much "in your face".

Actually, in an earlier version of the Keynotes (the OKW newletter you get when you check in) it stated under Services:

Tipping: We are often asked about gratuities. At Walt Disney World, it is customary to tip the following positions for exceptional service: bartender, bell services, cocktail server, food and beverage server and valet parker.

This isn't dated, so I can't tell when they changed it. But you won't find anything about tipping anymore in Keynotes.

 

[guppy1013]

A friend worked as a CM in college (maybe 2000-2001?) and was a garbage collector in Epcot. Said it was the best job out there- free to people watch and roam a little bit. Wasn't stuck in one place. Of course, he did have to wear the white Future World jumpsuit.

 

[Dean]

If CMs do get paid less, it's still probably a much more attractive job than mousekeeping. Sounds like immigrant labor is fulfilling the needs of the local economy.

I'm a little confused, we were talking CM who are housekeepers. The one issue about tipping in this situation that isn't talked about much is that if enough people tip often enough, the position could be converted to a tipped position likely at the expense of those in the job. Classic law of unintended consequences.

All Disney housekeeping is a non-tipped position.

There used to be something on Disney's website addressing this issue and stating that Housekeeping was not a tipped position but the last time I looked (even before the recent website change), I couldn't find it. Regardless, it's well chronicled that they're not.

 

[Apps]

I'm a little confused, we were talking CM who are housekeepers. The one issue about tipping in this situation that isn't talked about much is that if enough people tip often enough, the position could be converted to a tipped position likely at the expense of those in the job. Classic law of unintended consequences.

There used to be something on Disney's website addressing this issue and stating that Housekeeping was not a tipped position but the last time I looked (even before the recent website change), I couldn't find it. Regardless, it's well chronicled that they're not.

Someone mentioned earlier that CMs that are non-mousekeepers got paid less than the mousekeepers. If the position were converted, why would it be at the expense of those already on the job? Do you mean they would get less base salary? It's not clear.

 

[tidefan]

Someone mentioned earlier that CMs that are non-mousekeepers got paid less than the mousekeepers. If the position were converted, why would it be at the expense of those already on the job? Do you mean they would get less base salary? It's not clear.

Because if it is considered a tipped position, then you only have to pay $2-$3/hour like the waitstaff instead of $10-12/hour...

 

[Dean]

Someone mentioned earlier that CMs that are non-mousekeepers got paid less than the mousekeepers. If the position were converted, why would it be at the expense of those already on the job? Do you mean they would get less base salary? It's not clear.

Pay scales vary, I'm sure there are some that are less and many that are more but all of my comments are about mousekeeping except in reference. IF the mousekeeping were converted to a tipped position, they'd get a tipping base salary plus tips. In FL that base is $4.77. IF the tips don't bump it up to minimum wage ($7.79) then the employer must make up the difference. You'd basically convert it to a min wage position. They might outsource it which could both convert it to the numbers above AND remove benefits.

 

[Paula Sedley-Burke]

CMs working in garbage collection have a lower starting rate than housekeepers. Attractions CMs have a lower starting rate than housekeepers. Just check the Disney jobs website and you can see for yourself.

All Disney housekeeping is a non-tipped position.

Actually, in an earlier version of the Keynotes (the OKW newletter you get when you check in) it stated under Services:

This isn't dated, so I can't tell when they changed it. But you won't find anything about tipping anymore in Keynotes.

Thank you that's useful. I really did not know any of this! I am so grateful for you all taking the time to us know been very insightful.

 

[Paula Sedley-Burke]

Pay scales vary, I'm sure there are some that are less and many that are more but all of my comments are about mousekeeping except in reference. IF the mousekeeping were converted to a tipped position, they'd get a tipping base salary plus tips. In FL that base is $4.77. IF the tips don't bump it up to minimum wage ($7.79) then the employer must make up the difference. You'd basically convert it to a min wage position. They might outsource it which could both convert it to the numbers above AND remove benefits.

That's interesting too! Again I did not know this! Wow you guys are great

 

[disneynutz]

CMs working in garbage collection have a lower starting rate than housekeepers. Attractions CMs have a lower starting rate than housekeepers. Just check the Disney jobs website and you can see for yourself.

Looking at the current agreement between WALT DISNEY PARKS AND RESORTS U.S. and THE SERVICE TRADES
COUNCIL UNION here are some of the starting wages effective 3/31/13, all are non-tipped positions.

RESORT THEMED DOORMAN $7.90
SALES H/H $7.90
ATTRACTION H/H $8.15
CUSTODIAL H/H $8.15
CHARACTER ATTENDANT $8.20
FOOD & BEV H/H $8.40
RESORT HOUSEKEEPING $8.70

Bill

 

[geraghty]

Looking at the current agreement between WALT DISNEY PARKS AND RESORTS U.S. and THE SERVICE TRADES
COUNCIL UNION here are some of the starting wages effective 3/31/13, all are non-tipped positions.

RESORT THEMED DOORMAN $7.90
SALES H/H $7.90
ATTRACTION H/H $8.15
CUSTODIAL H/H $8.15
CHARACTER ATTENDANT $8.20
FOOD & BEV H/H $8.40
RESORT HOUSEKEEPING $8.70

Bill

Looking at these numbers, housekeepers deserve any tips they get.

 

[Paula Sedley-Burke]

Gosh those our low hourly rates.

 

[disneynutz]

Gosh those our low hourly rates.

Disney is known for paying some of the lowest wages. That's one reason why they have a huge intern/college program, an active foreign recruiting program, and so many part time workers.

Bill

 

[Paula Sedley-Burke]

Disney is known for paying some of the lowest wages. That's one reason why they have a huge intern/college program, an active foreign recruiting program, and so many part time workers.

Bill

I see. The minimum wage for an adult in the UK is £6.31 ( about $9.68 ) an hour. So it doesn't hit that.