DVC Grocery Delivery to Room

[Sparrow'sLady]

When you order groceries and they are delivered to your room by bell services, they charge a $6 fee.

Do you personally also tip on top of that? Seems redundant to me, but maybe I misunderstand what the $6 fee is for?

 

[muppets3d]

I don't understand the $6 fee either.

 

[RivGirl]

When you order groceries and they are delivered to your room by bell services, they charge a $6 fee.

Do you personally also tip on top of that? Seems redundant to me, but maybe I misunderstand what the $6 fee is for?

I do.

I agree that the $6 fee is kind of odd, especially because it doesn’t matter if you have 1 bag of groceries or 20.

 

[bluecruiser]

The $6 fee is not a tip, so I do tip Bell Services for bringing anything to my room.

 

[gottalovepluto]

Yes I tip. The $6 is a Disney processing fee. I view it like using bell services to do anything else- they are baseline paid by their employer but you are still expected to tip for moving your stuff.

 

[gottalovepluto]

I don't understand the $6 fee either.

I sort of get it. Bell services handling your groceries isn’t part of the baseline deal so Disney offloads part of their overhead for it to the select customers who use the service.

 

[Sparrow'sLady]

The $6 fee is not a tip, so I do tip Bell Services for bringing anything to my room.

Yes I tip. The $6 is a Disney processing fee. I view it like using bell services to do anything else- they are baseline paid by their employer but you are still expected to tip for moving your stuff.

Thank you for the replies. Seems like it is just another way for Disney to further nickle and dime. They do not charge the fee if the groceries are picked up by the guest, so it is odd that it is not for the bell services CM.

 

[muppets3d]

I sort of get it. Bell services handling your groceries isn’t part of the baseline deal so Disney offloads part of their overhead for it to the select customers who use the service.

I am sure that there is a lot of overhead involved with grocery delivery and it is only getting to be more popular, so I'm sure it takes a lot of work. But do our dues not pay their salaries already?

 

[gottalovepluto]

I am sure that there is a lot of overhead involved with grocery delivery and it is only getting to be more popular, so I'm sure it takes a lot of work. But do our dues not pay their salaries already?

Apparently it is not included in your dues anymore than it is included for cash stays seeing as both pay the surcharge…

 

[muppets3d]

Apparently it is not included in your dues anymore than it is included for cash stays seeing as both pay the surcharge…

So bell services is paid for by the valet parking fees and the grocery handling fees? Or Disney pays their salaries out of their own pockets, even at DVC-exclusive resorts like Riviera and Saratoga Springs?

 

[gottalovepluto]

So bell services is paid for by the valet parking fees and the grocery handling fees? Or Disney pays their salaries out of their own pockets, even at DVC-exclusive resorts like Riviera and Saratoga Springs?

Sounds like you have an inquiry for member services.