DVC email address?

[Cinderella1122]

Does member services have an e-mail address? I somehow locked myself out of dvcmember.com. I tried logging on and it told me bad attempt, so I tried again and got a second bad attempt. I was sure my name and user was right, so I had it sent to me. It was right. So, I tried again and now I have a screen that says...it could not be validated, due to a new club ID? I called member services and was sent the same non-working password. I would like to send them a screen shot, so I can get this fixed before I have to pay my dues and check-in for my upcoming trip.

 

[DenLo]

The only way I know to contact DVC via email is on the member site as they will not acknowledge any other emails (they can't confirm it's from you).

However, have tried to clear your cookies, cache and history and then reboot your machine and then try to logon to the member website? Sometimes when you access other Disney websites the system locks you out.

Hope this works for you. If it doesn't you might need to speak to someone in IT and get a new password.

 

[disneynutz]

Does member services have an e-mail address? I somehow locked myself out of dvcmember.com. I tried logging on and it told me bad attempt, so I tried again and got a second bad attempt. I was sure my name and user was right, so I had it sent to me. It was right. So, I tried again and now I have a screen that says...it could not be validated, due to a new club ID? I called member services and was sent the same non-working password. I would like to send them a screen shot, so I can get this fixed before I have to pay my dues and check-in for my upcoming trip.

Call MS and ask for website support. They will work with you to get you access to the website.

Bill

 

[robert@dvcstore]

You might want to try wdw.dvc.member.administration@disney.com.

Robert