DVC.COM not working

River Country

15hours49Minutes away without traffic
Joined
Feb 12, 2011
Messages
2,436
Probably because it is day 1 of booking the PVB for us non-owners of PVB.
 
BTW, it was working OK at 8:15 AM EST, so either crashed or was taken down on purpose to put up the Poly.
 
It's working really really slowly. Poly is not a choice as of right now on the online booking list.
 

First day of lunch reservations at Be Our Guest is probably helping to slow down all their systems.
 
On another thread, someone posted Poly won't be available to book online until tomorrow, so as folks realize this, it should free up the website again.
 
I gave up online and have been on hold for 45 minutes! I need to leave in 20 minutes for a business trip!!! Ugh!!!
 
Trying to get through to Member Services on the phone (1-800-800-9800) and getting a busy signal - don't think I have ever gotten a busy signal before.
 
The phone has been busy since 9 am this morning, I can't get through to anyone there!!!!!
 
The phone has been busy since 9 am this morning, I can't get through to anyone there!!!!!
Just got through at 0855 CST (there was awkward pause between the two messages) The wait time announced said it would be 20 mins.
 
On another thread, someone posted Poly won't be available to book online until tomorrow, so as folks realize this, it should free up the website again.
Except it's showing up online now. Although I haven't actually been able to complete a booking.
 
Just got through at 0855 CST (there was awkward pause between the two messages) The wait time announced said it would be 20 mins.
Wait time was exactly as announced. I commented on getting the busy signal and CM Jason informed me that I was his first caller this morning that was not changing my reservation over to the Poly.
 
I have been trying to call since 9 this morning also and cannot get through! It did ring twice at one point but then hanged up on me! I tried chatting on DVC.com and, after a long time waiting to connect with an agent, it shut down on me!
This has never happened to me before! It's especially upsetting since I don't want to book at Poly!
 











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