Du Is Aaaaawsome!!!!!

"thegirls"

Mouseketeer
Joined
Jan 20, 2003
Messages
179
Hi All ~

I have to admit I was a little leary at first to use a TA but loving these boards so much I took the dive in to support the sponser DU! I have NEVER (in over 12 trips in last 5 years) done anything but room only reservations, myself, through CRO(or latest name!). So I finally went online and did it ! I made a Dolphin ressie with DU. At first, I was alittle anxious and their response time to my E-mails was SEEMING too take a while(at most 1-2days). They just SEEMED long BUT WERE NOT REALLY!!!But I realized it was just the HUMAN TOUCH I was missing. Sooooo I had a recent change I needed to make to my ressie and didn't feel I could adequitely describe the situaton in an E-mail. I searched for a contact# and called! WELLLLLLL I was PLEASANTLY suprised to talk to Bob Varley this morning and have ALL my needs met. He was not bothered in the least that I called and overly bright and positive in having a conversation!! He was very very kind and helpful. I am now a customer for life!!!!!


Thank you Bob and keep up the good work!!

P.S. He did mention a possible increase in the discount rates ie: Nurses, Teachers, Military - possibly soon and maybe even a second increase for Dolphin after the renovations are finished.


HAVE A GREAT EVENING EVERYONE AND TRY DU......THE'RE GREAT!
 
"thegirls'
I have to agree with you. DU is awesome.I have been working with Shirley and she has been quick to return my e-mails. I wasn't sure I would like not doing everything myself. Well I sure didn't miss the long and frustrating call's to CRO one bit. I will use DU again. Thanks for everything Shirley!!
Susan
 
Do they make your reservations for Fantasmic (dinner) and Illuminations cruises?
 
dorisdvu; I didn't need either, but i'm sure they do. My spa treatments and all other dining were booked by dreams. The only thing Shirley didn't book herself was lunch with an artist. She would have but instead worked with conceirge to book the lunch for me. Susan
 













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