Door knock “Checks” each day

[Candace]

I am currently at Boardwalk Villas. Each day so far, someone who says they are housekeeping has come to my door to ask if I need anything. I have had the “Do Not Disturb” door hanger on the door since I arrived. I checked at the desk downstairs and the CM said this is standard practice because of what happened a few years back in Las Vegas. Has anyone else had this happen every day?

 

[Mle8308]

I am currently at Boardwalk Villas. Each day so far, someone who says they are housekeeping has come to my door to ask if I need anything. I have had the “Do Not Disturb” door hanger on the door since I arrived. I checked at the desk downstairs and the CM said this is standard practice because of what happened a few years back in Las Vegas. Has anyone else had this happen every day?

Yes, there are probably 100 threads here about the room checks (may be a slight exaggeration). These room checks happen every day at every resort. If you look at your door hanger sign, it no longer says "Do Not Disturb", but "Room Occupied". The room check language is in the T&C when you book a room with Disney, most don't read it.

 

[Candace]

I am currently at Boardwalk Villas. Each day so far, someone who says they are housekeeping has come to my door to ask if I need anything. I have had the “Do Not Disturb” door hanger on the door since I arrived. I checked at the desk downstairs and the CM said this is standard practice because of what happened a few years back in Las Vegas. Has anyone else had this happen every day?

 

[Candace]

Thanks. I haven’t been to WDW in a good while and it was so strange. I just looked at the door hanger and it says “ Room Occupied “.

 

[poohluv2u]

I am currently at Boardwalk Villas. Each day so far, someone who says they are housekeeping has come to my door to ask if I need anything. I have had the “Do Not Disturb” door hanger on the door since I arrived. I checked at the desk downstairs and the CM said this is standard practice because of what happened a few years back in Las Vegas. Has anyone else had this happen every day?

Sadly, yes they do come everyday! I know it is for good safety reasons but it is crazy annoying

 

[RedHead0186]

Yes, this practice has been around for a few years now. Even with the sign on the door they will do a check.

 

[Mle8308]

I am currently at Boardwalk Villas. Each day so far, someone who says they are housekeeping has come to my door to ask if I need anything. I have had the “Do Not Disturb” door hanger on the door since I arrived. I checked at the desk downstairs and the CM said this is standard practice because of what happened a few years back in Las Vegas. Has anyone else had this happen every day?

Same response as the other thread you posted. Yes, there are probably 100 threads here about the room checks (may be a slight exaggeration). These room checks happen every day at every resort. If you look at your door hanger sign, it no longer says "Do Not Disturb", but "Room Occupied". The room check language is in the T&C when you book a room with Disney, most don't read it.

 

[gottalovepluto]

You aren’t enjoying your Disney exclusive experience? You pay extra for that mandatory inclusion

 

[Dug720]

Yes. And it's not a Do Not Disturb sign. It says Room Occupied.

They also use the check to check for signs of human trafficking.

 

[Kooks and Bay Bay]

The CM is correct.
I have had it happen while in the room however I'm someone who spends most of the time in the parks so its generally not an inconvenience.

 

[sndral]

They usually also offer to take out your trash.

 

[LoveToDisney]

Be sure to take the sign off your door when you leave so they can check while you are gone. If you leave the sign on your door the whole time it’s hard for them to visit at a time when it won’t bother you.

 

[SteveH]

You aren’t enjoying your Disney exclusive experience? You pay extra for that mandatory inclusion

I think you meant, intrusion

 

[Girlstar30]

You can call the front desk or housekeeping and arrange a time for them to come which negates the whole point safety point of it, but that is what we do is schedule when we will be at dinner.

They literally do only come for like 3 seconds they don't look around at all, at least not for us, they did change trash which I appreciated

 

[ClaraOswald]

In other hotels, we always leave the sign on our our door 24/7. But we've learned at Disney resorts to only put it on when we're actually in our room. The room checks we've had at BRV all occurred while we were in the parks....except one day last time.

But they called us ahead of time, since our sign was out. And asked when a good time would be and we said they could just come now. 2 staff members came in (one seemed to be trained the other.) They took our trash and just chit-chatted with us while they did it. Easy peasy.

 

[sleepydog25]

As a former CM who did MANY room checks, the primary reason for the checks is human trafficking--it was even part of our CM training and onboarding. As much as guests find them annoying or aggravating, it's worse for CMs because they're the ones who have to put up with said annoyance and aggravation. For every 10 checks I made that went smoothly with no one in the room or nicely with guests in the room, all it took was one bad experience to put a damper on my day. After a time, I learned to just let the actions/comments of those more caustic guests to roll off my back, so to speak. However, I will say that almost no CM wants the duty of making room checks. It's just a thankless task.

 

[sethschroeder]

Yes Disney does this. Yes it fairly dumb as they are not stopping anything. Yes Disney only does this to cover themselves for liability and with the media if something were to happen.

They should move it to random and stop the every day nonsense.

If I were doing something I could easily conceal it so it stops nothing.

 

[sethschroeder]

As a former CM who did MANY room checks, the primary reason for the checks is human trafficking--it was even part of our CM training and onboarding. As much as guests find them annoying or aggravating, it's worse for CMs because they're the ones who have to put up with said annoyance and aggravation. For every 10 checks I made that went smoothly with no one in the room or nicely with guests in the room, all it took was one bad experience to put a damper on my day. After a time, I learned to just let the actions/comments of those more caustic guests to roll off my back, so to speak. However, I will say that almost no CM wants the duty of making room checks. It's just a thankless task.

Well hopefully with the various AI platforms looking at this specific problem Disney will heavily lean in to those as well. Both to actually catch people as well as remove additional disturbances on guests.

Seems it might even be easier at Disney to catch with AI since they have such a wide net of cameras and essentially no one would come to Disney and stay in the room all day.

 

[sleepydog25]

Yes Disney does this. Yes it fairly dumb as they are not stopping anything. Yes Disney only does this to cover themselves for liability and with the media if something were to happen.

They should move it to random and stop the every day nonsense.

If I were doing something I could easily conceal it so it stops nothing.

Actually, I'd not call it "dumb." Things, not solely trafficking, are detected quite often. While there are undoubtedly bad elements out there who could conceal something and get away with it, most people are not master criminals. People make routine mistakes all the time. As for randomness, it's true that might be more effective. Or, you could look at it from Disney's perspective--which is more than just liability and media related--that if most people know that checks happen daily, it makes illegal acts less likely to occur. Why bother with a resort or group of resorts that is systematic in their room checks when you could easily find one less high profile? Finally, as implied by the author's original post, even now people come to Disney resorts without realizing the checks are daily, so that introduces the surprise, aka randomness, element to some degree.

I'm not a huge fan of the checks from a CM standpoint--they are a pain. As a long time DVC owner, even before I was a CM, the checks never bothered me. First world problem.

 

[Girlstar30]

Actually, I'd not call it "dumb." Things, not solely trafficking, are detected quite often. While there are undoubtedly bad elements out there who could conceal something and get away with it, most people are not master criminals. People make routine mistakes all the time. As for randomness, it's true that might be more effective. Or, you could look at it from Disney's perspective--which is more than just liability and media related--that if most people know that checks happen daily, it makes illegal acts less likely to occur. Why bother with a resort or group of resorts that is systematic in their room checks when you could easily find one less high profile? Finally, as implied by the author's original post, even now people come to Disney resorts without realizing the checks are daily, so that introduces the surprise, aka randomness, element to some degree.

I'm not a huge fan of the checks from a CM standpoint--they are a pain. As a long time DVC owner, even before I was a CM, the checks never bothered me. First world problem.

I think one of the problems is that many people don't know that it happens daily and they do not tell them the reason why so it comes across as invasive and annoying.

If you ask why they don't tell you, which adds to the thought that they're just being nosy. Had I have known it was to potentially stop human trafficking, I would think this a worthy cause and not give any grief.