Don't be so sure it will take a long time. I ordered a
Disneyland 55th bucket bag last Monday when they had the 25% off code. I received it last Friday, but there were indentations on all four of the leather pieces that attach the handles to the bag. It looked like something had been digging into them all through shipment or something. I called the
Disney Store on Saturday. They told me the same thing they told you: they would send me a label and send out a replacement when they received the original back. Imagine my surprise when I received a shipping notification on Sunday night! They shipped the replacement on Monday by UPS 2nd day air and I received it yesterday (Wednesday), only 4 days after I called! I didn't even receive the label until Tuesday and shipped the first bag back today. Now I might have just gotten very lucky, but I hope it is just as fast for you!