danjoan14
Clang Clang Clang Went The Trolley
- Joined
- Apr 12, 2005
- Messages
- 1,230
We returned on Sunday from our wonderful Disney trip from 11/10 to 11/18. This was our first time staying at the Dolphin. We used our SPG points for a free week, and added the extra points for a deluxe room with a balcony and a view. When making the reservationsback in May, I had request the East wing for an EPCOT view. We arrived at 3:30pm, and was told that our room would not be ready until 4:30pm. They had another room available, but was told that it was not the better type of room that we had requested. I told her that we would wait for our room. I had requested a fridge and bed railings prior to arriving, but neither were on the reservations. She did add them at that time.
We decided to take a walk over to the Boardwalk while waiting. I received the call at 4:30pm that our room was ready. We picked our keys, and had our luggage sent up to the room. The room was nice and clean when we entered. No musty smell at all. But the view was on the other side of EPCOT. I called to check with the front desk to see if any rooms were available on the side I requested. I was told that the rooms with an EPCOT view are only for customers who are not using SPG points for the week. But they did thank me for being a Gold Card Customer.
Hmmmm, not a very good start.
I made a trip downstairs to get our refillable mugs. I was told that they did not have any due to the fact that Disney is redesigning them. They haven't been in for weeks. But to try everyday to see if they are in. Well, they never did come in. Hmmmm, we're now 0 for 2.
The week did get better. Overall, we did enjoy our stay. The room was clean. The pools are great. DS was the only one who would brave the cold water. The water was way to cold for DW and myself. We had a character breakfast at the Garden Grove Cafe at the Swan which was wonderful. And the beds are wonderful!
The only bad points are that we never did get the room location that I requested, no refillable mugs (which I was really looking forward to), they really do nickle and dime you for everything, and I found the Dolphin lobby to be very busy. Maybe next time we'll check out the Swan. I hear that it is not as busy as the Dolphin.
Let me know if anyone has any questions that I may be able to answer.
OK, so now I'm really depressed about not being at Disney World. DW doesn't want to go back next year. She wants to take a year off. DS and I are not thrilled about taking a year off.
We decided to take a walk over to the Boardwalk while waiting. I received the call at 4:30pm that our room was ready. We picked our keys, and had our luggage sent up to the room. The room was nice and clean when we entered. No musty smell at all. But the view was on the other side of EPCOT. I called to check with the front desk to see if any rooms were available on the side I requested. I was told that the rooms with an EPCOT view are only for customers who are not using SPG points for the week. But they did thank me for being a Gold Card Customer.
Hmmmm, not a very good start.I made a trip downstairs to get our refillable mugs. I was told that they did not have any due to the fact that Disney is redesigning them. They haven't been in for weeks. But to try everyday to see if they are in. Well, they never did come in.
Hmmmm, we're now 0 for 2.The week did get better. Overall, we did enjoy our stay. The room was clean. The pools are great. DS was the only one who would brave the cold water. The water was way to cold for DW and myself. We had a character breakfast at the Garden Grove Cafe at the Swan which was wonderful. And the beds are wonderful!
The only bad points are that we never did get the room location that I requested, no refillable mugs (which I was really looking forward to), they really do nickle and dime you for everything, and I found the Dolphin lobby to be very busy. Maybe next time we'll check out the Swan. I hear that it is not as busy as the Dolphin.
Let me know if anyone has any questions that I may be able to answer.
OK, so now I'm really depressed about not being at Disney World. DW doesn't want to go back next year. She wants to take a year off. DS and I are not thrilled about taking a year off.
