Stayed at the Dolphin 2/16-2/24/03 for the second time. We checked in around 7:00pm and were told by bellperson that 1,100 rooms were checked in for a convention the day before we arrived. We still requested and got a free upgrade to a balcony room at check-in. We were also offered Club Level but wanted the balcony. We are Starwood Gold member and I flashed my Gold card at Check in. We asked to have the resort fee waived when we checked in and "Jason" said no problem but when we got our bill on checkout morning the 10.00 per day charge was on it. DH went down to the desk and had it deleted with no problem.
We love the pools and great location and I'm sure you will too.
Be sure to buy the refillable mugs at Tubbis. Great savings on coffee, etc.
Any questions, just ask.