They will credit your JB travel bank account but you have to call them to request it. They won't do it automatically & you can't do it online.
Incorrect, you can do it online; I have done it online many of times with JB. All you need to do is edit your reservation and select the exact same flights. I've never called to get a credit.
That said, it is not automatic.
I can second online success. But it will only work if you switch your seats on the same flight- so as a group of 5, I had to select 5 new seats. If there aren't any open seats for you to switch to, you'll have to call for the credit.
I can 3rd that option. I have do it online and they just gave me a credit to use for the future. You just pick the same flight.
The fare for our flights went down by $40. I am the only one with a True Blue account. Would I be able to get the difference put into my account for all 5 of our flights or would we need to open accounts in the names of my husband and kids?
I just had this situation with flights that I bought for me and my Mom. When I called to get the credit, she asked how I would like it done and I asked her to put it all in my account (which she did).![]()