I'm just curious. We have made requests in the past and it just seems hit or miss, It also seems it takes so much longer to get your room because they do seem to make an effort to meet guest requests. We stayed at the Poly in June and just requested a balcony, we arrived at 7:30am and our room was ready with a balcony. I had been debating about making a room request for our Oct trip to the Poly and I think I will again go very basic, "balcony" and just be surprised by what building.