Does Disney really care who is staying in which rooms?

ADisneyQueen

DIS Veteran
Joined
Mar 21, 2005
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We are going with extended family. The room we have is in MY name. DH and I have an idea that halfway through the week we will get our own room for one night since we have never spent any time alone at WDW. We'll put the room we get in HIS name.My mom will leave her room( that she is sharing with my sister) to stay with our kids that night. We don't have the dining plan and will already have tickets. Is this going to be a problem that dh and I will be on two different reservations for one night? I don't want to go down to the desk and explain all this. :blush:
 
The main reason hotels request names of people in rooms is because if an emergency were to happen they need to know who is occupying each room to verify everyone is accounted or. It dosent sound like an issue in your case however just trying to provide another perspective from a previous hotel worker.
 
Can your kids just go share the room with your mom and your sister and you and DH have "your room" alone?
 

As long as you keep tickets off your Key Cards, you will only have to keep track of who has what room key and when it is your chance to charge cocktails on your sister's card.
 
Disney isn't going to let you do that, I tried already. If someone is already a guest on your reservation, they can't have one in their name, too.

The only way around it would be to book your room and then book the second room with a travel agent.
 
No my sister has 2 kids with her so they would not all fit

Actually, for one night, it would be a tight fit; but they would not be over the room occupancy limit. Two adults plus two children is considered an occupancy of 4, so they would not be over the standard occupancy for any room but a king bed and they wouldn't get that with two children.

The problem is going to be having a separate reservation in one of their names for one night, as a previous poster stated. Technically, Disney does not allow you to double dip.
 
We did that exact thing and it worked fine, but it was a long time ago. It was in 2001 and my BF (now DH) and I were staying at CSR. We had dinner one night at V&As and decided to stay that night at the GF (he proposed on the beach after dinner!). We didn't say anything to anyone, just booked the second room. We didn't ask for a refund or anything for the night our CSR room sat unused. No one questioned anything. Maybe things have changed, but it worked for us back then. Then the next day we packed up our stuff and went back to CSR. Our CSR reservation had tickets included but no dining plan (I don't think it even existed back then) and our GF reservation was RO. I would give it a try. I think it will work. Have fun! ;)
 
We are going with extended family. The room we have is in MY name. DH and I have an idea that halfway through the week we will get our own room for one night since we have never spent any time alone at WDW. We'll put the room we get in HIS name.My mom will leave her room( that she is sharing with my sister) to stay with our kids that night. We don't have the dining plan and will already have tickets. Is this going to be a problem that dh and I will be on two different reservations for one night? I don't want to go down to the desk and explain all this. :blush:
Is this the updated solution from yesterday's question
http://www.disboards.com/showthread.php?t=3152388
where your mom d/n want to sleep in your sister's room and you were trying to figure out how to work around no availability @ AOA? Has mom decided she can deal w/ your sister's child's sleep disorder as long as she gets a break and spends a night in your room w/ your children?
Everything you've proposed so far seems so complicated and would induce stress in me - but perhaps your family 'rolls w/ it' better than I.
I realize last minute family demands can drive you nuts, but I'd just buckle down and get sister a room even if it is in a nearby resort like POP - that way mom can stay in the room where she is the lead guest @ AOL and not feel like a nomad, you can stay in your room w/ your family @ AOL and sister can stay in her room w/ her family @ POP, or where ever there is availability. If mom wants to stay one night w/ your kids so that you and hubby can have a night elsewhere, you can borrow mom's room.
 
We did that exact thing and it worked fine, but it was a long time ago. It was in 2001 and my BF (now DH) and I were staying at CSR. We had dinner one night at V&As and decided to stay that night at the GF (he proposed on the beach after dinner!). We didn't say anything to anyone, just booked the second room. We didn't ask for a refund or anything for the night our CSR room sat unused. No one questioned anything. Maybe things have changed, but it worked for us back then. Then the next day we packed up our stuff and went back to CSR. Our CSR reservation had tickets included but no dining plan (I don't think it even existed back then) and our GF reservation was RO. I would give it a try. I think it will work. Have fun! ;)

The CM that told me they didn't do it said the policy had changed in the last couple of years. I had booked a room for a friend and was able to do it, that was probably 2010 maybe.

He said it wouldn't be "fair" to allow me to book 2 rooms in my name, even if I was going to be using both of them and nobody else on my reservation could be the lead on a different room, because they were already on my reservation.
 
DH and I had a reservation that included him, myself, and my sister and her bf from 10/31/2012 through 11/4/2012 at the contemporary. It was a room only reservation, my sister and her bf were staying in our room with us before our wedding on 11/2/12 and then they kept the room the 4 of us had been in until we all left on our cruise, while DH and I moved from the Contemporary to the Grand Floridian.

DH and I had a concurrent reservation at the Grand from 11/2/12-11/4/12. So DH and I left our room at the contemporary on 11/2/12, and checked into the Grand, even though our names were still on the reservation at the Contemporary, and our keys still worked on the door to my sister's room (since i went back on 11/3 to retrieve some of my stuff that i had not transferred over to the Grand before the wedding).

So, to answer, yes, it absolutely can be done, depending on the circumstances. All 4 in the room were adults and there were no tickets or dining attached to the package. I was the lead on the reservation at the Contemporary and DH was the lead on our reservation at the Grand. It was no problem at all.
 
I suggest a room at either Bonnet Creek or the Hilton across from marketplace. They have jacuzzi rooms pirate: for a fraction of the price:thumbsup2. Can make the one night memorable :cheer2:.

Oh, and if I act like I have done this before, it is purely conjecture :rolleyes:

With two rooms full of teenagers, mom and dad needed some alone time :drive:
 
The CM that told me they didn't do it said the policy had changed in the last couple of years. I had booked a room for a friend and was able to do it, that was probably 2010 maybe.

He said it wouldn't be "fair" to allow me to book 2 rooms in my name, even if I was going to be using both of them and nobody else on my reservation could be the lead on a different room, because they were already on my reservation.

Hmmm, I think I would call back and speak to someone else. It very well could be Disney's new policy and they won't allow it, but that excuse sounds fishy to me. Who cares if it's "fair?" It's not like you're getting one of the rooms for free. As long as Disney is getting paid for both rooms, I don't see what the big deal is. Have you tried booking it online and just seeing if it goes through?
 
mommy2mygirls said:
Hmmm, I think I would call back and speak to someone else. It very well could be Disney's new policy and they won't allow it, but that excuse sounds fishy to me. Who cares if it's "fair?" It's not like you're getting one of the rooms for free. As long as Disney is getting paid for both rooms, I don't see what the big deal is. Have you tried booking it online and just seeing if it goes through?

Think outside the box for a minute. This is not a standard "hotel", this is a resort.....

The problem is not they are getting paid for the room, but people are not paying for meals, buying merchandise, buying tickets, etc. People are booking two rooms for one night and only spending the money on-site they would do if another family was in that room.

Disney is a business that has stockholders that need to see the bottom line. If everyone did what you say, they would money...is it fair to you, maybe not. But it is Disney's rules and we need to abide by it.
 
If I put my kids in that room the total would be 6 people which is over the limit and besides there are not enough beds.
 
Just book the one night through Travelocity ;) we just booked our second half of our split stay with them and a it was cheaper and b they didn't ask for names of people staying
 
Think outside the box for a minute. This is not a standard "hotel", this is a resort.....

The problem is not they are getting paid for the room, but people are not paying for meals, buying merchandise, buying tickets, etc. People are booking two rooms for one night and only spending the money on-site they would do if another family was in that room.

Disney is a business that has stockholders that need to see the bottom line. If everyone did what you say, they would money...is it fair to you, maybe not. But it is Disney's rules and we need to abide by it.

Exactly, as a business are they really going to turn down money "just in case" a "better" trip gets booked instead? With that logic, why allow anyone to book one night at all? Why wouldn't they have a minimum three night stay? Why allow anyone to book without a ticket package? Or a dining plan? What if all someone wants to do is spend a week at the hotel and drive off property to eat meals? Not likely, but how would they know what the intentions are of someone who doesn't buy their tickets with their room?

How is the money Disney is making any different with OP booking this room then say a local with an AP that wants to just spend one night and brings a cooler of food from home, therefore, won't be spending any money on restaurants during their stay. All they want to do is hit up their favorite rides for the day. How can they know that that scenario isn't going to happen? And if they did know, would they refuse them?

Disney of course cares about the bottom line, but they are also all about customer service and refusing to allow a guest to PAY for a room just in case a better deal comes along is NOT good customer service. In fact, I could actually see if going so far as discrimination. That's like saying if you don't make at least $X amount a year, you can't stay here because you don't have enough disposable income to buy a lot of souvenirs. They would never say that (can't legally) so how is this any different?

I guess I could MAYBE understand if it were during a super busy time, like New Years Eve or the 4th of July or something where they are pretty much guaranteed to fill every hotel, but for some random other night, I really don't see the logic. Like I said, I don't know Disney's current policy on this, but it does not make good business sense even if it is a "resort" and not a regular hotel to turn down guaranteed money for a "maybe" future reservation.

Come to think of it, just last year when we went to WDW, we couldn't decide on which hotel we wanted to stay at, so I actually had two reservations booked, one in my name and one in DH's, for the same time period just at different hotels. They never said a word. I of course cancelled the one I didn't want long before the 45 day window, but they had no problem allowing me to book it. I didn't mention the first reservation while booking the second, but I assume their systems could tell.

OP, I would do as others suggested and either book through a TA, Travelocity or Orbitz, or just try doing it yourself online. Once you've paid the money, they aren't going to turn you away when you try to check in.
 
Hmmm, I think I would call back and speak to someone else. It very well could be Disney's new policy and they won't allow it, but that excuse sounds fishy to me. Who cares if it's "fair?" It's not like you're getting one of the rooms for free. As long as Disney is getting paid for both rooms, I don't see what the big deal is. Have you tried booking it online and just seeing if it goes through?

i would call back too. we have had dinner at one hotel and then gotten a room at that hotel before to get a night away. how would they even know? they dont take your ssn or anything....how do they know you are the same `so and so` as in another room?
 












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