Good post brunette! I agree with you on all your points!I'm glad to see a fellow diser who loves the parks like I do has some of the same concerns.Hopefully they address some of these issues before too much damage is done!
Brunette, I agree with you! Sorry I missed you, I just got back as well
One thing I noticed from your post is that you used the word "customer." I think that is it. Walt Disney built the company on the idea that we weren't customers but "guests" and now that has changed. Many of us are mourning that loss. Any company can put profit first, but that is not the kind of thinking that made Disney great.
Not at all. I chose to reply to them presenting my opposing perspective on what was posted. I'm sorry if some folks would have preferred the thread include only comments that agreed with your perspective.
I agree. Magical Express is a big enhancement. The fact that Disney doesn't charge for it (yet) is even more wonderful. We also need to consider the baggage service, both incoming and home-bound, to be fantastic new enhancements. Very few other destinations offer such travel-oriented amenities.
OMG, why thread have to turn into battle. Why OP has to feel the need to repeat her point and defend her right to feel the way she feels after 29 pages. Seriously, why? I am not agree with all points of OP, infact I am not agree with most of them but this is my opinion just like she has her. Why would we need discuss why she or me or anyone else feels the way we feel? We feel the way we feel because we are not a single brain and disagreement is great, it actually brings our points a bit closer as we understand the other side. All we need is to listen.
Kelly:
Excellent point. Reading through your many responses however, I think I agree more than disagree with you but there are differences. I love your noting of how these disagreements help us "understand the other side". Cool folks like you are a pleasure to talk to. I further like the way you defended the OP author even though you disagree with her. That takes class!
Best regards,
Pirate Jeff.
out of the way...) but lots of dust under the beds, yucky whatever in the drawers, rings in the tub,toilet etc.) nothing I would call and complain about, but many do. just not"up to Disney par" which was "ALWAYS above and beyond" in the past. Disney spoiled me .. in the past... it was EXCELLENT!!! now it's acceptable.
(for those who don't know, it's the same stop) another CM (at the store)told hubby the store opened at 9 AM. we like a newspaper. so he went down at 9 am and all the papers were gone becasue it o[pened at 8am.
well, I guess you can only go "downhill" if you are slipping. semantics here.
hubby and I LOVE disney. just returned from a July trip. going again in dec.
just becasue we keep returning doesn't mean we like "everything" going on. and no, you can't say, "well you keep coming back... so.... they are doing things right..."
last year, hubby Nebo started a thread much like this. listed a number of things we were disapointed with. (no more frozen coke at POP, we made a point to visit CSR hotel for their FF, which were repalced with crappy thin fries, much fewer dancers, etc. between the floats in Spectro, many more, too many to mention.)
little things, that only seasoned disney veterans would notice.
I can't beleive they keep raising the prices in this economy. I don't CARE if it's a business... DO NOT quote me and quote stock prices....I know the whole "what the market will bear" theory. please, I do NOT want a lesson in economics 101!!!!!!
whew! that "disclaimer"..
It is MY OPINION (the OP asked for Opinions, I think it is still "her" thread")...
many people keep going because they "just, gol'darn it" love it. but we still see the "slipping" in many things.
that is what this thread is about. these various "slippings"
like how long is that wonders of life pavilliongoing to sit empty. and what a great topic! don't even get me started on the "lack of Imagination" Pavillion.
I see it the most in the little things. the lack of cleanliness. I used to BRAG about how clean disney was compared to six flags, cedar point, Indiana beach, etc etc.
the ashtrays are over flowing (of course, it doesn't help that they eliminated half of the DSAs), there is garbage, wrappers, on the street (disney did a study on how far someone will walk with a scrap of paper before throwing on the ground, and situated the trash cans accordingly) but now, they are overflowing.
water fountains not working.(sorry, hubby has to take a blood pressure pill and shouldn't have to wait inline for free water at a CS)
cursory cleaning of the rooms (still good, MUCH better than the Knight's Inn on the way down
one of the biggest disappointments is the CMS. I bragged to all my friends.. "at disney, you could stay at a value resort and still be treated like royalty!!!"
" in the parks, you look all ragged from a hot day, sweaty, etc. and any CM will treat you like you are the queen of england!"
now, I am NOT a high maintainence person. that is why it surprised me so much!
as a server, I never give a customer an "eye roll" no matter how busy I am. if a customer asks me for something, I never say "Yeah, I'll get to it in a minute!!! I'm busy right now!"
but the CMS, used to always be there (I don't mean in the restaurants, the servers there have been great) to answer your questions, or else find you the answer. numerous times in the past 2 years, WE ask a CM a question, and they act like "how should I know? not my job"
there was a Cm standing at the dock at BW for the whole purpose of telling you where the boat will go next. the CM replied "It goes to the Swan, and I think , maybe the Dolphin, too"
the fountains at epcot was shut down for refurbishment. we asked a Cm at the gate "any idea when the fountain will be reopening?" answer.. "what fountain?"
I know, I know, you will tell me they were new, didn't know, etc etc.
my point being, it USED to be that CMS were always there to help you, and if not, lead you to the correct answer.
at a Counter service that served coffee "where can I get TEa?" " gee, I don't know." me, "can you find out?" answer "I have no idea".
all these may seem like silly little things (and they really are) but this is just a FEW of MANY we have encountered in the past 2 years.
I could go one and on.
many, many little things we have noticed that have gone "downhill" since we fell in love with Disney. and yet, the prices keep going up, up up.
can they keep cutting down on "service" and keep raising the profits? should I keep spending my money there in spite of that? and the merry mayhem that ensues when Nebo and Smidgy stop going to Disney, and their grown children have them committed because they must have "gone off their rocker" and went to Vegas instead!!
well, I guess you can only go "downhill" if you are slipping. semantics here.
hubby and I LOVE disney. just returned from a July trip. going again in dec.
just becasue we keep returning doesn't mean we like "everything" going on. and no, you can't say, "well you keep coming back... so.... they are doing things right..."
last year, hubby Nebo started a thread much like this. listed a number of things we were disapointed with. (no more frozen coke at POP, we made a point to visit CSR hotel for their FF, which were repalced with crappy thin fries, much fewer dancers, etc. between the floats in Spectro, many more, too many to mention.)
little things, that only seasoned disney veterans would notice.
I can't beleive they keep raising the prices in this economy. I don't CARE if it's a business... DO NOT quote me and quote stock prices....I know the whole "what the market will bear" theory. please, I do NOT want a lesson in economics 101!!!!!!
whew! that "disclaimer"..
It is MY OPINION (the OP asked for Opinions, I think it is still "her" thread")...
many people keep going because they "just, gol'darn it" love it. but we still see the "slipping" in many things.
that is what this thread is about. these various "slippings"
like how long is that wonders of life pavilliongoing to sit empty. and what a great topic! don't even get me started on the "lack of Imagination" Pavillion.
I see it the most in the little things. the lack of cleanliness. I used to BRAG about how clean disney was compared to six flags, cedar point, Indiana beach, etc etc.
the ashtrays are over flowing (of course, it doesn't help that they eliminated half of the DSAs), there is garbage, wrappers, on the street (disney did a study on how far someone will walk with a scrap of paper before throwing on the ground, and situated the trash cans accordingly) but now, they are overflowing.
water fountains not working.(sorry, hubby has to take a blood pressure pill and shouldn't have to wait inline for free water at a CS)
cursory cleaning of the rooms (still good, MUCH better than the Knight's Inn on the way down
one of the biggest disappointments is the CMS. I bragged to all my friends.. "at disney, you could stay at a value resort and still be treated like royalty!!!"
" in the parks, you look all ragged from a hot day, sweaty, etc. and any CM will treat you like you are the queen of england!"
now, I am NOT a high maintainence person. that is why it surprised me so much!
as a server, I never give a customer an "eye roll" no matter how busy I am. if a customer asks me for something, I never say "Yeah, I'll get to it in a minute!!! I'm busy right now!"
but the CMS, used to always be there (I don't mean in the restaurants, the servers there have been great) to answer your questions, or else find you the answer. numerous times in the past 2 years, WE ask a CM a question, and they act like "how should I know? not my job"
there was a Cm standing at the dock at BW for the whole purpose of telling you where the boat will go next. the CM replied "It goes to the Swan, and I think , maybe the Dolphin, too"
the fountains at epcot was shut down for refurbishment. we asked a Cm at the gate "any idea when the fountain will be reopening?" answer.. "what fountain?"
I know, I know, you will tell me they were new, didn't know, etc etc.
my point being, it USED to be that CMS were always there to help you, and if not, lead you to the correct answer.
at a Counter service that served coffee "where can I get TEa?" " gee, I don't know." me, "can you find out?" answer "I have no idea".
all these may seem like silly little things (and they really are) but this is just a FEW of MANY we have encountered in the past 2 years.
I could go one and on.
many, many little things we have noticed that have gone "downhill" since we fell in love with Disney. and yet, the prices keep going up, up up.
can they keep cutting down on "service" and keep raising the profits? should I keep spending my money there in spite of that? and the merry mayhem that ensues when Nebo and Smidgy stop going to Disney, and their grown children have them committed because they must have "gone off their rocker" and went to Vegas instead!!
well, I guess you can only go "downhill" if you are slipping. semantics here.
hubby and I LOVE disney. just returned from a July trip. going again in dec.
just becasue we keep returning doesn't mean we like "everything" going on. and no, you can't say, "well you keep coming back... so.... they are doing things right..."
last year, hubby Nebo started a thread much like this. listed a number of things we were disapointed with. (no more frozen coke at POP, we made a point to visit CSR hotel for their FF, which were repalced with crappy thin fries, much fewer dancers, etc. between the floats in Spectro, many more, too many to mention.)
little things, that only seasoned disney veterans would notice.
I can't beleive they keep raising the prices in this economy. I don't CARE if it's a business... DO NOT quote me and quote stock prices....I know the whole "what the market will bear" theory. please, I do NOT want a lesson in economics 101!!!!!!
whew! that "disclaimer"..
It is MY OPINION (the OP asked for Opinions, I think it is still "her" thread")...
many people keep going because they "just, gol'darn it" love it. but we still see the "slipping" in many things.
that is what this thread is about. these various "slippings"
like how long is that wonders of life pavilliongoing to sit empty. and what a great topic! don't even get me started on the "lack of Imagination" Pavillion.
I see it the most in the little things. the lack of cleanliness. I used to BRAG about how clean disney was compared to six flags, cedar point, Indiana beach, etc etc.
the ashtrays are over flowing (of course, it doesn't help that they eliminated half of the DSAs), there is garbage, wrappers, on the street (disney did a study on how far someone will walk with a scrap of paper before throwing on the ground, and situated the trash cans accordingly) but now, they are overflowing.
water fountains not working.(sorry, hubby has to take a blood pressure pill and shouldn't have to wait inline for free water at a CS)
cursory cleaning of the rooms (still good, MUCH better than the Knight's Inn on the way down
one of the biggest disappointments is the CMS. I bragged to all my friends.. "at disney, you could stay at a value resort and still be treated like royalty!!!"
" in the parks, you look all ragged from a hot day, sweaty, etc. and any CM will treat you like you are the queen of england!"
now, I am NOT a high maintainence person. that is why it surprised me so much!
as a server, I never give a customer an "eye roll" no matter how busy I am. if a customer asks me for something, I never say "Yeah, I'll get to it in a minute!!! I'm busy right now!"
but the CMS, used to always be there (I don't mean in the restaurants, the servers there have been great) to answer your questions, or else find you the answer. numerous times in the past 2 years, WE ask a CM a question, and they act like "how should I know? not my job"
there was a Cm standing at the dock at BW for the whole purpose of telling you where the boat will go next. the CM replied "It goes to the Swan, and I think , maybe the Dolphin, too"
the fountains at epcot was shut down for refurbishment. we asked a Cm at the gate "any idea when the fountain will be reopening?" answer.. "what fountain?"
I know, I know, you will tell me they were new, didn't know, etc etc.
my point being, it USED to be that CMS were always there to help you, and if not, lead you to the correct answer.
at a Counter service that served coffee "where can I get TEa?" " gee, I don't know." me, "can you find out?" answer "I have no idea".
all these may seem like silly little things (and they really are) but this is just a FEW of MANY we have encountered in the past 2 years.
I could go one and on.
many, many little things we have noticed that have gone "downhill" since we fell in love with Disney. and yet, the prices keep going up, up up.
can they keep cutting down on "service" and keep raising the profits? should I keep spending my money there in spite of that? and the merry mayhem that ensues when Nebo and Smidgy stop going to Disney, and their grown children have them committed because they must have "gone off their rocker" and went to Vegas instead!!
Bill
I just hate seeing it change into "just another amusement park". That's not what put them on top. And, it will be their downfall.. if the decline and lack of vision continues.Part of WDW's charm is being able to "relive" the past. My children, DH and I can share the same "Magic" with our grandchildren.
I expect price increases, although sometimes absurd and unreasonable. IMO I don't like some of the "improvements", including the removal of favorite rides and attractions. The decline in quality and service bothers me the most. Disney being "old yet new" is what set them apart. Again, MO.
We love Disney.
Now, if they take away my Dole Whips or change It's a Small World?
Although, I gotta say, as much as I resisted it at the start, I love love LOVE the character additions to small world in Disneyland!! They are done in Mary Blair style and are just cute as can be. It adds a whole new dimension to the ride, IMO, not to mention that I saw several families going on it multiple times because they were trying to find all the characters and had missed some. It's like Hidden Mickeys, really. You don't notice them unless you're looking for them. They're not so pervasive that you think, "Oh ... geez ... look at the characters".
