And yet again you stoop to personal attacks instead of addressing the topic. This is not permitted here. Stop it.
Not really sure where "I" have stooped to "personal attack[ing]" previous. Please correct me if I'm wrong. That said, none of my words regardless are of a "personal sort". They are simply observations of much of the content of this thread.
As it is, what you've cast here is the exact opposite of what is the case: I'm aware not only of the consumers experience, which very clearly dominates your comments, but I'm aware of all the other aspects that come into play. If you're going to attack me personally, attack me for taking too broad of a view; attack me for considering more than what is best for me, myself.
Again, I am not "attack[ing]" you. I am responding to your statements with the same level of courtesy/respect towards certain others I've witnessed on the posts you've made to other members.
The "other aspects" of which you speak do not include the dissatisfaction felt by many returning guests/patrons. You have hinted at it or expressed a token acknowledgement towards that side of the discussion but contrary to your suggestion to me, it is not "too broad" it is lack of acknowledgement (in my opinion).
Further, as I am for the
first time attempting to have a discussion with you, it is virtually impossible to do so without addressing your positions, which you are incorrectly stating as a "personal attack". I nor anyone else, can discuss your/our position without some measure of personal assessment. While this discussion may be "spirited" it does not automatically imply any personal slight to you, at least, not any more than your own words to others whom you are debating here.
Sorry, but no. I'm expressing my opinions of the issue. Meanwhile, you've derailed the thread again with a personal attack. Again, please - pretty please - stop. Thanks.
Your "opinions" seem to have an awful lot of finality to them. In looking upon this thread you have offered little, if any acceptance or consideration to any view different than your own (again - in my opinion).
"Again", please show me where I have "derailed the thread" previous.
..and again, no personal attack exists here.
And here you've gone off track. You started by taking what I've said, that profit is an overriding obligation of a corporation (after following the law, safety and security) and then you've perverted that into "To focus solely on profit..." Do you see what you've done there? Your comments in this regard, therefore aren't relevant to anything anyone's said. No one says that profit is the only goal of a corporation, just that pursuit of profit is a fiduciary obligation.
No, this is not correct.
Further, while I understand your use of the word "perverted", I find that usage highly offensive. I am well aware of the word's dual meanings but find that an individual such as yourself using a word like that with such a filthy primary meaning to be beyond condescension and a thinly veiled slight on your part towards me.
That said, I do admit my "distortion" or your statement. I was addressing the implication of the words, not the statement itself. It matters little however, as there is more to the success of a corporation than profit. I find it convenient that you have not even touched upon the "14 points" of Dr. Deming which are completely relevant to this discussion.
That is where I personally feel you are missing the point (as I've stated previous). Ultimately profit is the goal but if a corporation becomes ignorant of it's purpose, it loses it's customer's satisfaction first, then their brand loyalty second - in my opinion. This "opinion" however, based on my personal experience.
To over-simplify my response with a blanket dismissal not on point due to my mis-quote, does not make the point any less valid but it appears that you desire not to address it regardless.
This thread asked members "what you think". It is clearly stated in the title and I am looking at it presently. There is no "wrong" answer. It is how people "feel" and/or "think". As a result of the question, you are going to get people's "feelings" and unfortunately, some group think. Not as much as I would have expected however. Regardless, folks have a right to their opinion and they are simply expressing it. In other words, on topic with the title of the thread.
Again, please stop with the personal attacks. They have no place here. Stick to the topic. Thanks.
I think you're being silly here. Don't be so thin skinned, it's not personal.