We have a service come in every other week. They come during a time when we are out and it's so nice to come home to a clean house -- especially when I didn't have to do the work.
Before hiring the service I have now, I had a problem as far as payment for a previous service. When I called for a price, I was quoted one price for the 1st clean (to bring my home to their cleaning standards -- or so they said). I expected a crew to show up yet only one woman showed up. Asked me what I wanted her to do, rather than already having her standard routine down.
Then when I went to pay her, she asked me to make the check out to cash, rather than the service. Since I run a business out of my home and claim part of these expenses on my taxes, I wasn't comfortable doing this.
I called the service and said I was expecting a crew, not just one individual and I was not making checks payable to cash. The owner said there must have been a problem and on the next clean, it would be a crew. So, next time, the same lady showed up with a man to help her. They did an okay job, but then again when it was time for payment, she asked me for a check made payable to cash -- and then told me that I had to double the amount because there were two of them.

Now I'm really confused -- if I was quoted one price, to me I shouldn't have to double it just because it's now two people doing the work.
I called the agency who told me I had actually overpaid the first time and what the lady was asking for the second week was actually the correct amount. Told me the first week, they just thought I was giving them a generous tip (?). Whatever, I was totally confused by that point and told her that I'd find someone else to do the job -- as they couldn't get their act together to not only decide what the amount was going to be but just who was going to be cleaning my home on a consistent basis.
I then went with a recommendation from a friend. A much better experience.