Geez...retail will traumatize you for life on stupid people. While 99% of customers are great...that 1% will KILL you.
Customer: I have been looking for eggs all over this store. You are telling me you don't sell eggs?
Me: No ma'am we do, they are in the refrigerated section, I will show you.
Customer: Refrigerated section? That is the stupidest thing I have ever heard of. I am 65 years old and never purchased eggs refrigerated and don't refrigerate them at home. You guys refrigerate them to use up electricity so that you can charge us poor shoppers more.
Me: **SPEECHLESS**'=
Kelly
So very true. I managed a store that sold high-end designer merchandise (watches, sunglasses, and other accessories).
NOTHING left our store without being looked at completely for defects, the customer would also be given the items to inspect. This prevented us from having to return items that a customer may have damaged, because we knew they left the store in pristine condition.
Had a guy come in with lenses all scratched up, saying he bought them that way, and they were unusable. Of course, we couldn't take them back, he got angry and told me he was going to stand out in front of our store and tell people not to come in and give us their business/money.
The first customer comes in:
Customer: Some guy out front told me not to come in because you don't back up your products.
Me: Yeah, he wanted to return some glasses that are all scratched up.
Customer: So, wait,
he's angry at you for something
he did?
Me: Yes.
Customer: So glad he's wasting precious hours of his day to fight for his right to be wrong.
