Just got back from Disney over labor day weekend.
Our family was on the dining plan and enjoyed every restaurant we ate at EXCEPT Alfredo's.
Alfredo's was beyond bad. The wait staff is horrible--it took 2 hours to eat there and meals for each person were brought out at separate times. I received my appetizer 15 minutes before my husband and kids. The same thing happened with my dinner. The staff was very rude when you would ask them for anything. We were seated by the kitchen and very close to another table ...the backs of the chairs were touching each other. Half way through the meal, a person at the other table threw up their meal. The wait staff and/or management did nothing about it! I could not believe it. Then there is the quality of the food--horrific! Thank goodness we were not paying out of pocket for the meal. The entrees were 20-30 each and they were slop on a plate. I have been to better meals at Fazoli's. If I worked at Disney I would be embarrassed to call this a restaurant. I spoke with the manager about my experience and all he said was I am sorry you feel that way. I plan on writing Disney about this just to let them know how bad my experience was...I don't expect to get anything out of it. I would hope they take comments seriously though and look to make changes. I know that I will not go to Italy again for a very long time.
Our family was on the dining plan and enjoyed every restaurant we ate at EXCEPT Alfredo's.
Alfredo's was beyond bad. The wait staff is horrible--it took 2 hours to eat there and meals for each person were brought out at separate times. I received my appetizer 15 minutes before my husband and kids. The same thing happened with my dinner. The staff was very rude when you would ask them for anything. We were seated by the kitchen and very close to another table ...the backs of the chairs were touching each other. Half way through the meal, a person at the other table threw up their meal. The wait staff and/or management did nothing about it! I could not believe it. Then there is the quality of the food--horrific! Thank goodness we were not paying out of pocket for the meal. The entrees were 20-30 each and they were slop on a plate. I have been to better meals at Fazoli's. If I worked at Disney I would be embarrassed to call this a restaurant. I spoke with the manager about my experience and all he said was I am sorry you feel that way. I plan on writing Disney about this just to let them know how bad my experience was...I don't expect to get anything out of it. I would hope they take comments seriously though and look to make changes. I know that I will not go to Italy again for a very long time.