Do I need a DAS?

Earstou

DIS Veteran
Joined
Feb 18, 2003
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I have a couple of issues and was wondering how they would be accommodated with the new DAS. We have a last-minute trip in a few days and I need help!

First, I have balance issues, and have great difficulty in lines where everyone is together in a large group, for example, Test Track where you watch the video, then the doors open and the mob pushes to get thru the door. Last time we did TT, I nearly fell because we were pushed from behind. I've also had trouble at some of the shows. Just getting bumped into causes my head to spin. How do I avoid this?
My second issue is stairs. It can also be a balance issue and sometimes my legs just decide not to work correctly.

So, do I need a DAS for these issues?
Thanks!
 
Disney would likely consider your balance issue to be mobility-related and recommend an ECV or wheelchair (I'd tend to agree-the use of the DAS does not eliminate lines entirely).

If your needs are met using an ECV or wheelchair you did not need a DAS.
 
The DAS essentially holds a person's spot in line while allowing that party to be elsewhere (similar to a FP in that regard). If your issues involve challenges related to the length of time you are in line, a DAS might help. It's hard to tell from your description, but sounds more like your issues are in the crowds that are encountered right at the entrance -- which is not something the DAS will control. If you are traveling with others, can they provide some "buffer zone" for you so as not to get bumped in such crowds? Or maybe you could hang back to be at the back of the pack (I know CMs encourage everyone to move up to make room for more behind). If I'm misunderstood the point at which your concerns occur, then possibly the DAS would help you avoid waiting in lines.

For avoiding stairs, you'll simply need to inform the CMs at those attractions. Which ones involve stairs are noted on the special maps, so you'll know which ones, or simply ask as you arrive if there are stairs. The DAS has nothing to do with avoiding stairs.

Enjoy your vacation!
 
I have a couple of issues and was wondering how they would be accommodated with the new DAS. We have a last-minute trip in a few days and I need help!

First, I have balance issues, and have great difficulty in lines where everyone is together in a large group, for example, Test Track where you watch the video, then the doors open and the mob pushes to get thru the door. Last time we did TT, I nearly fell because we were pushed from behind. I've also had trouble at some of the shows. Just getting bumped into causes my head to spin. How do I avoid this?
My second issue is stairs. It can also be a balance issue and sometimes my legs just decide not to work correctly.

So, do I need a DAS for these issues?
Thanks!

As stated by PP's the balance/legs not working issue is a mobility issue, and WDW will suggest a wheelchair/ECV. A DAS will not have you avoiding crowds that you have described, but a wheelchair will eliminate the chance that you will fall from getting bumped into. The wheelchair will also protect you in areas where the DAS is not even used - going down Main Street, waiting for a bus or tram, etc.
 

What if the op wants to walk when and where possible though?
Not everyone wants to be in a wheelchair or scooter:confused3

Then they can park the wheelchair just like parents with strollers often do. Bumping occurs far more often outside of lines than in them. For OP's safety, it sounds like a mobility device would be best. Perhaps a cane could provide stability when not using a chair? My DH now tours with a cane, and it has made a huge difference in his ability to enjoy the parks.
 
Sorry, can't use a wheelchairs on stairs!
I used to have a GAC for stairs (to use the wheelchair entrance on attractions with stairs), so I was wondering what the new accommodations were for someone with no mobility device that had trouble with stairs...since a mobility device doesn't help with stairs.
So do I just show up at the wheelchair entrance and explain I can't do stairs?
 
Sorry, can't use a wheelchairs on stairs!
I used to have a GAC for stairs (to use the wheelchair entrance on attractions with stairs), so I was wondering what the new accommodations were for someone with no mobility device that had trouble with stairs...since a mobility device doesn't help with stairs.
So do I just show up at the wheelchair entrance and explain I can't do stairs?

Yes.
 
The fast pass entrance now goes to the design a car center and you are shut in there just like the standby line and the only way to avoid it is to go up the stairs.

The only other option is the single rider line but you won't be with the rest of your party
 
What if the op wants to walk when and where possible though?
Not everyone wants to be in a wheelchair or scooter:confused3

Also not everyone has someone to push them in a wheelchair. I'll be traveling with 2 low vision friends, and hopefully I won't have an RA flareup, because if I do, it would be rather entertaining to be pushed around the park by someone using a cane or a guide dog. :D

CLEAR THE SIDEWALKS!! :rotfl2:

I understand why they provide that as an offer, but let's face it, wheelchairs/ECV rental is *EXPENSIVE*. Does Disney offer you that choice, but when you explain why it won't work for you (like my possible situation), would the DAS then be made available on a case-by-case basis? Or do they say "well, we offer this for you, if you can't afford it, you're just SOL"?
 
What if the op wants to walk when and where possible though?
Not everyone wants to be in a wheelchair or scooter:confused3

none of us WANT to be in a WC/ECV. but if that is the best accommodation for the need you suck it up and use one.

a DAS will not eliminate the need to stand in a crowd/line or protect you from being pushed from behind. nor will it accommodate balance issues at any point.

and no the ADA does not guarantee you the right to your 'preferred' accommodation.. only that an accommodation is made.
 
none of us WANT to be in a WC/ECV. but if that is the best accommodation for the need you suck it up and use one.

and no the ADA does not guarantee you the right to your 'preferred' accommodation.. only that an accommodation is made.

And I understand why it is generally made. However, if that's the accommodation they're going to offer you, but then they charge you for it, I would think it would no longer fall under the ADA as an acceptable accommodation.
 
What if the op wants to walk when and where possible though?
Not everyone wants to be in a wheelchair or scooter:confused3

My DD13 I'm sure would rather choose to not use a wheelchair (or maybe her lazy little butt would but anyway) but that doesn't mean a DAS would help her. She gets pain from too much walking but also gets pain from not moving around enough so she'll have to alternate between using the chair and walking. We've always requested a GAC for my DD16 in the past and this trip we'll request a DAS for her (issues associated with her autism). Without the wheelchair, she'll still be in just as much if not more pain from using a DAS because of the extra back and forth required with the DAS. It just simply wouldn't meet DD13's needs but we need it for her sister. Sure she could sit down elsewhere and wait and then stand through the FP line but it would still be just as much if not more overall walking. Whether she likes it or not, a wheelchair works for her while a DAS wouldn't because her issue is entirely mobility related. I've read the argument that the person can't sit for long periods of time. Neither can DD13. That doesn't mean a wheelchair isn't her best option. We'll just park the chair off and on. We'll also do shorter park days (more to do with her sister but it helps her too) and she'll spend a lot of time between the resort hot tub and pool to help with the pain. You do what you have to do, not just what you want to do.

Also not everyone has someone to push them in a wheelchair. I'll be traveling with 2 low vision friends, and hopefully I won't have an RA flareup, because if I do, it would be rather entertaining to be pushed around the park by someone using a cane or a guide dog. :D

CLEAR THE SIDEWALKS!! :rotfl2:

I understand why they provide that as an offer, but let's face it, wheelchairs/ECV rental is *EXPENSIVE*. Does Disney offer you that choice, but when you explain why it won't work for you (like my possible situation), would the DAS then be made available on a case-by-case basis? Or do they say "well, we offer this for you, if you can't afford it, you're just SOL"?

I totally get what you're saying about a mobility device not working for everybody. The thing is, how does a DAS help? There's still the same amount of walking. There's still the same kind of risk of being bumped (as the mother of an autistic child who's had total meltdowns over being bumped by strangers, trust me it happens even when you plan for being in the lowest crowds possible at all times of the day). A DAS simply can't help with these things. True you won't necessarily be in a slow moving line for the majority of the attraction wait time. Are you going to wait on a nearby bench (not a bad option for getting rest with mobility problems I guess) or will be you be going back and forth between attractions which means more walking than without the DAS (not more standing or moving slowly but more walking)? Sometimes there simply isn't a good accommodation that isn't going to cost the person with a disability extra money. There are situations where the only solution is to rent an appropriate device (maybe a scooter than can be operated by a person walking behind it) or bringing an extra person to help. It's just the nature of certain disabilities.

I'm not sure where you're getting that wheelchairs are expensive to rent. If renting from an offsite company is too much of an expense during a vacation then perhaps the vacation itself is more than the party can afford in general. I can get a wheelchair from a mobility company near my home for a month for $60. Yes an ECV would obviously be more expensive but not more than triple the cost of a wheelchair. That's a drop in the bucket for a Disney vacation. Perhaps shorten the trip by a night or cut out a TS meal if that cost is too much of a stretch.

And I understand why it is generally made. However, if that's the accommodation they're going to offer you, but then they charge you for it, I would think it would no longer fall under the ADA as an acceptable accommodation.

Disney only charges you if you choose to use one of their mobility devices that they rent to anybody who wants to rent one on a first-come first-served basis. Disney allows anybody to bring in their own mobility device whether they own it, rent it from somebody else, or borrow it from somebody else. That makes it an acceptable accommodation.
 
And I understand why it is generally made. However, if that's the accommodation they're going to offer you, but then they charge you for it, I would think it would no longer fall under the ADA as an acceptable accommodation.

huh? nobody forces you to rent a WC/ECV. from on or off site. they suggest that it's the best accommodation but if you choose to not take them up on the suggestion that's not Disney's problem.

nobody said that any accommodations have to be free. can you imagine the number of WCs they would have to supply if that were the case since no one has to actually prove they need one( also thanks to ADA)? even if ultimately you don;t get any expedited access due to the presence of one the number of people using them woudl increase a hundred fold.. all it takes is one out of shape person who decides that they don't want to walk the 4-5 miles a day so hey the Wheelchairs are free let's claim a need so I can be lazy!
 
And I understand why it is generally made. However, if that's the accommodation they're going to offer you, but then they charge you for it, I would think it would no longer fall under the ADA as an acceptable accommodation.

I disagree with your logic. They have provided an option. You are not required to do it. You are always welcome to bring your own chair/cane/walker or whatever it is you need to get around.
 
I understand why they provide that as an offer, but let's face it, wheelchairs/ECV rental is *EXPENSIVE*. Does Disney offer you that choice, but when you explain why it won't work for you (like my possible situation), would the DAS then be made available on a case-by-case basis? Or do they say "well, we offer this for you, if you can't afford it, you're just SOL"?

Do you think that people who are confined to a wheelchair get their wheelchairs 100% free? If you need mobility devices, there are costs associated with them. Many people have enough stamina to get through their every day activities. Or they may have issues such as losing balance when bumped that are easy to avoid at home. By going to Disney they put themselves in the situation where they will be walking more, or in crowds where they may get bumped. Why shouldn't a guest who needs a mobility device only while at Disney pay for that device? Disney isn't making the attraction inaccessible by denying a DAS to that guest, the guest is making it inaccessible to themselves by refusing the mobility device they need to access the attraction.
 
I have a couple of issues and was wondering how they would be accommodated with the new DAS. We have a last-minute trip in a few days and I need help!

First, I have balance issues, and have great difficulty in lines where everyone is together in a large group, for example,

Based on what you have posted, you have no business being in the regular queue.

One of these days Disney is going to realize that their parks are physically demanding and those with physical disabilities need special attention passes like the DAS whereas those who have no physical disabilities yet are receiving special treatment, would actually benefit from experiencing the challenges of a queue.
 
And I understand why it is generally made. However, if that's the accommodation they're going to offer you, but then they charge you for it, I would think it would no longer fall under the ADA as an acceptable accommodation.

No they don't. They offer Ecvs and wheelchairs if you wish to rent from them but you are free to bring in rentals from outside sources or your own or one you borrowed.
 
Sorry, can't use a wheelchairs on stairs!
I used to have a GAC for stairs (to use the wheelchair entrance on attractions with stairs), so I was wondering what the new accommodations were for someone with no mobility device that had trouble with stairs...since a mobility device doesn't help with stairs.
So do I just show up at the wheelchair entrance and explain I can't do stairs?

Sorry, I thought I answered this...

...For avoiding stairs, you'll simply need to inform the CMs at those attractions. Which ones involve stairs are noted on the special maps, so you'll know which ones, or simply ask as you arrive if there are stairs. The DAS has nothing to do with avoiding stairs.

...So do I just show up at the wheelchair entrance and explain I can't do stairs?

You show up at the regular entrance (which is also the mobility entrance in most cases), inform the CM of your need to avoid stairs, and the CM will direct you accordingly. Yes, that might be a different entrance entirely; but more often than not you will at least start out in the regular queue and then be split off to avoid the stairs.

Enjoy your vacation!
 
I totally get what you're saying about a mobility device not working for everybody. The thing is, how does a DAS help? There's still the same amount of walking. There's still the same kind of risk of being bumped (as the mother of an autistic child who's had total meltdowns over being bumped by strangers, trust me it happens even when you plan for being in the lowest crowds possible at all times of the day). A DAS simply can't help with these things. True you won't necessarily be in a slow moving line for the majority of the attraction wait time. Are you going to wait on a nearby bench (not a bad option for getting rest with mobility problems I guess) or will be you be going back and forth between attractions which means more walking than without the DAS (not more standing or moving slowly but more walking)? Sometimes there simply isn't a good accommodation that isn't going to cost the person with a disability extra money. There are situations where the only solution is to rent an appropriate device (maybe a scooter than can be operated by a person walking behind it) or bringing an extra person to help. It's just the nature of certain disabilities.
I'm not sure where you're getting that wheelchairs are expensive to rent. If renting from an offsite company is too much of an expense during a vacation then perhaps the vacation itself is more than the party can afford in general. I can get a wheelchair from a mobility company near my home for a month for $60. Yes an ECV would obviously be more expensive but not more than triple the cost of a wheelchair. That's a drop in the bucket for a Disney vacation. Perhaps shorten the trip by a night or cut out a TS meal if that cost is too much of a stretch.

But that's not the situation that *I* was describing. My problem is standing still for long periods of time. Yes, the OP is concerned with people in a "cattle corral" type area and balance issues, but I'm talking about the physical act of standing still. The 40 minutes I spent in the single rider line at Rip Ride Rockit, for example, caused much more pain than spending 18 straight hours walking around IoA/USF/HHN and not waiting in lines due to the Express Pass and lines for stuff I wanted to see not being long in general (except for RRR, and 40 min is by *FAR* the longest I've ever waited for a single rider line). A wheelchair would do nothing for me, because I wouldn't be able to roll it myself, and an ECV is an expense that I can't afford. The Universal trip (as well as this upcoming Disney trip I'm taking with the two people with vision disabilities) are through our college, so there's not an option of "shortening the trip" by a night, and TS was *NEVER* a consideration for us (we're all on board the "eat cheap I'm getting kid's meals" plan). The trip is going to be $375 for the weekend, plus food. Adding $150 (40% of the cost of the trip itself ... and $150 is probably more than I would spend on food the entire weekend) for an ECV for 3 days is more than just "skipping a TS meal", and is considerably more than a "drop in the bucket for a Disney vacation". Even $80 for an offsite one for 3 days is more than just one TS meal. I would think a DAS to allow me to sit on a bench near the loading platform for x amount of time equal to the queue wait time would be a reasonable accommodation, too. Apparently I have a *HUGE* misconception about the ADA.

a failure to take such steps as may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the entity can demonstrate that taking such steps would fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden;

The way I understand that, requesting a reasonable accommodation (access to a bench) from Disney and being told "no, you have to rent one of our wheelchairs/EVCs" as similar to going to an airport and being told "you can't bring your scooter in here, but you can rent one of our wheelchairs", or getting a hotel room and being charged extra because they only have certain rooms available that the service animal would be allowed in. Access to a bench would *NOT* "fundamentally alter the nature of the good, service, facility, privilege, advantage, or accommodation being offered or would result in an undue burden" to Disney.

However, the public accommodation is not relieved from the duty to furnish an alternative auxiliary aid, if available, that would not result in a fundamental alteration or undue burden.

Again, to me, that means that *ANY* "aid", if available, must be provided. Since a bench/seated waiting area would be readily available, I understand it to mean that the bench could not be denied, since in my situation it would be the best option.

I don't see being told that a wheelchair is the only option is any different from being provided the assisted listening devices or the verbal description devices to deaf/blind people. They aren't charged to rent them, they only pay a deposit that gets refunded at the end of the day. Same thing with providing a sign language interpreter; by your logic, if they needed one that badly, they should have either brought one with them or just dealt with not having one.

Found this on an ADA law Q&A section:
Because of my disability, I have a note taker for my classes at the county community college. Is it all right for the college to charge a surcharge to recover part of the cost of the note taker?
No, the entity is not allowed to place a surcharge on a person with a disability, even when there is a cost to the entity for providing the service.

Again, from this, it seems to me if a wheelchair is the only option that they are willing to entertain, they shouldn't require me to pay for it.

I'm not trying to be obstinate about it, just trying to understand why Disney would say "my way (and you pay) or the highway", rather than making an accommodation that doesn't put any strain on their systems or cost anyone anything at all.
 














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