twodogs
DIS Veteran
- Joined
- Apr 20, 2012
- Messages
- 3,703
Just an FYI for those of you with August reservations with the 35% discount and $50/night resort credit deal from a previously rescheduled reservation: DON”T let your reservation get too close and auto-cancel by Disney, because then it is a real hassle to get them to apply the discount to your next rescheduled reservation. I had a reservation that was to start 8/4, which was a modification from a trip in March that has been rescheduled several times. I knew we would not be going in August, but I wanted to modify the reservation to keep the discount, even if it would only be valid on stays that end on or before 9/30. But, I lost track of time, and it auto-cancels 3 days prior to check in, which was yesterday. I called last night, and they were not keen to let me book another reservation with the discount since mine was “canceled’ and could not be modified. The CM reluctantly got with GS while I was on hold, and initially all they agreed to was the $50/night resort credit. Well, that is peanuts compared to 35% off rack rate at the GCH! I asked to see if she could find a way to get the 35% off back on the reservation, and eventually she “kept trying” and found a way to reduce the price of our newly booked 3 night stay at the end of September by $1000, getting us the 35% off (and the resort credit). Since I have already modified this reservation several times, I can testify that rebooking is much easier than having the original booking auto-cancel, and then trying to get them to apply a discount to a new reservation. In the end it worked out, but pay attention to your dates!