Dissapointment in DVC

sorry JIM, but what does that mean?

A troll, among other things, is someone who makes a statement on an internet message board just to get people to react.

Since this poster just signed up, only has three posts (all on this thread) and didn't even take the time to spell the title of the thread correctly, the poster is an ideal troll candidate.
 
Just wanted to say that there is a methodology to complaining. Remain calm, explain the problem clearly and why it is causing you an issue. Then make a reasonable request that would fix the problem for you and be open to alternative fixers. Treat the other person as you would like to be treated. May not always work but more often than not it will.

Recently at a hotel, nobody from baggage services helped me as I was carrying a couple of suitcases and stuff. When i got to the room I had my wife take a picture of me carrying all this stuff. I called the desk and asked for mgr email. I then sent the pic to the mgr expressing my dissappointment that no bellboys helped me. That night after returning from dinner we had a surprise gift basket in our room, snacks, and a note of apology.
 
Isn't "early morning conversations" the number one reason cited for members' purchases into DVC? ;)

I guess we are pretty lucky to never had the kinds of issues and complaints I read about on this site. Although one time we stayed at the GF and were awake by the MK train whistle. Oh the horror!

"Silly Rabbit".....
 

We specifically request those rooms adjacent housekeeping stations when visiting BWV. We love them as we are early risers ourselves and hope to protect neighbors whose headboard would otherwise back directly into ours from our early morning conversations. Those stations create a bit of privacy between guest occupied units.

If "early morning conversations" is code for something else, this is REALLY funny.

I thought the same thing when I read that! :lmao:
 
A troll, among other things, is someone who makes a statement on an internet message board just to get people to react.

Since this poster just signed up, only has three posts (all on this thread) and didn't even take the time to spell the title of the thread correctly, the poster is an ideal troll candidate.

Thanks Tom,

A polite way to call someone an instigator,eh?

" Why You I Outa"
 
Just wanted to say that there is a methodology to complaining. Remain calm, explain the problem clearly and why it is causing you an issue. Then make a reasonable request that would fix the problem for you and be open to alternative fixers. Treat the other person as you would like to be treated. May not always work but more often than not it will.

Recently at a hotel, nobody from baggage services helped me as I was carrying a couple of suitcases and stuff. When i got to the room I had my wife take a picture of me carrying all this stuff. I called the desk and asked for mgr email. I then sent the pic to the mgr expressing my dissappointment that no bellboys helped me. That night after returning from dinner we had a surprise gift basket in our room, snacks, and a note of apology.

Did you request assistance from Bell Services? My guess is that they figured you didn't want their help.
 
Did you request assistance from Bell Services? My guess is that they figured you didn't want their help.

I agree with you. It is your responsability to ask for help, if you need some.
I do not even understand why they send you a basket.:confused3

Some people prefer to bring their luggage themselves.
That way, you do not have to tip anybody and it is often faster, especially if noboby from Bell Services is available.
 
I agree with you. It is your responsability to ask for help, if you need some.
I do not even understand why they send you a basket.:confused3

Some people prefer to bring their luggage themselves.
That way, you do not have to tip anybody and it is often faster, especially if noboby from Bell Services is available.
While I'd agree in principle, I think it would depend on specifics. I get the impression the poster was struggling with the suitcases and walked by bell services in view of them. IF this was the case in a more extreme situation, they should have at least asked. I would agree that not everyone who walks through with suitcases should be hounded by bell services. Certainly the poster could have marched up and asked but not everyone will be comfortable with that if they already feel like they're being avoided.

I'll add one group to your list of those that would prefer not to use them or at least a variation of the first one listed, those who have a problem with other people messing with their things. I don't want bell services, valet parking or maid services if I can reasonably avoid them. It's a personality quirk though not quite to the level of a neurosis. I can handle all if I need to but strongly prefer not to.
 
I am another one who avoid bell services if I can help it. I much prefer handling my own things. I hate valet parking as well, as a Brit I dont find it a problem in WDW but in California I got to the point of locking the car doors so bell services and valet didnt start handling my bags or opening the doors before I was ready!
 
I was trying to illustrate the point of sending the pic to the manager resulted in a good outcome. I didn't mean to begin a debate on valet parking or bell services, lol. But yes I was struggling and a bellman saw me and could have inquired if I need assistance.

It's funny that folks will spend big money on a vacation and then begrudge a working person a tip for helping with luggage.
 
I don't really think it matters where you room is - you can have a bad experience anywhere. We had one stay in a beautiful room/great location, however, the family next to us was up by 5:00 every morning. I think I can still recite their conversations. Kids yelling and screaming, running out on the balcony..... The first morning I actually thought the door was open between the rooms because it sounded like they were in with us. We turned the sound machine up pretty loud but we still heard everything. Didn't bother asking to have the room changed because nobody else was going to want to put up with it. Bad luck of the draw. Luckily, this was our only bad experience with noise so far.
 
I was trying to illustrate the point of sending the pic to the manager resulted in a good outcome. I didn't mean to begin a debate on valet parking or bell services, lol. But yes I was struggling and a bellman saw me and could have inquired if I need assistance.

It's funny that folks will spend big money on a vacation and then begrudge a working person a tip for helping with luggage.

But I think that just as easily you could have requested assistance from Bell Services. I don't think they like to be pushy. When I need assistance, I will ask for help and not wait for someone to respond to me. But, different strokes. :confused3
 
When dealing with sound between two rooms with connecting doors - ask for two pillows - open your door, and put the two pillows in the doors, side by side to fill the space, and you will find that by closing your door, you will reduce the sound transfer by about 50%.

Everyone gets a bad room location sometimes, and frankly - you can't expect DVC to do anything about it. If the room is at capacity, what would you like them to do - MOVE you, and put someone who is less deserving of a 'good room' in your room?

I don't mean to sound arrogant, but in an apartment complex or timeshare resort, you are at the will of your neighbors.

We stayed at HHI over new years and we were on the 2nd (actual 3rd) floor of the resort with one floor of rooms above us - we had noise every day..but we also created noise of our own.

We are all dealt a bad room from time to time - and if you can't deal with it, there isn't much Disney... or you for that matter... can do about it.

You could stay at the Treehouse Villas - they are stand alone units, and even then, you would have to deal with noise in many circumstances.

The only thing you could have done was go out to the area where housekeeping congregates and remind them that your room is just on the other side of their walls, and you could hear every word they said - perhaps they would have given you a little more silence.

We have had good rooms, great rooms, perfect rooms, and then rooms that we never hope to even walk past again! BUT, in the end they all made for a great stay - and given a week at my own home, or a week in a DVC villa... anywhere on property (or off for that matter) I'll take the villa just about any day of the week! :goodvibes
 
A troll, among other things, is someone who makes a statement on an internet message board just to get people to react.
Yep, but you and I are alone in seeing this.

This place cracks me up sometimes! This poster has three posts -- posts #1, 3, and 4 in this thread. They probably would post more, but they are too busing rolling on the floor laughing over DISer's reaction to their instigation.
Since this poster ...didn't even take the time to spell the title of the thread correctly, the poster is an ideal troll candidate.
In fairness, this 11 year-old probably did they best they could with the spelling. Pobody's nerfect.
 
JimMIA said:
Yep, but you and I are alone in seeing this.

This place cracks me up sometimes! This poster has three posts -- posts #1, 3, and 4 in this thread. They probably would post more, but they are too busing rolling on the floor laughing over DISer's reaction to their instigation.
In fairness, this 11 year-old probably did they best they could with the spelling. Pobody's nerfect.

Cracking up!!!

Sent from my iPad using DISBoards
 
Since you have stayed in those rooms, what is your opinion on the amount of noise and how early it start?
cant say I've ever heard any noises from the housekeeping stations. We are typically up at 4:30a and out the door by 6a.

If "early morning conversations" is code for something else, this is REALLY funny.
LOL, not intended as code. We use BWV for our business conferences at Dolphin, Yacht and Swan. The networking breakfasts open at 6a (usually at the very far end of the Dolphin Convention Center) with our first session starting at 7'ish at the opposite extreme of the Swan or Yacht Club centers. The early mornings are the only time we have for our Bible Study, prayer time, etc. We are on the run from early morning through mid-evening with conference sessions, partner meetings, exhibits, etc.
 
It's funny that folks will spend big money on a vacation and then begrudge a working person a tip for helping with luggage.
I can't speak for others, my approach and true reasons have been posted here. I'm a rule follower by nature so when in a potential tipping circumstance I always think first what the standard is then adjust up or down accordingly. Generally that's good for those in tipped positions because it means they'll get what they should and likely a little over unless you're bell services/valet at a Disney resort with valet parking where I stick to the standard even though they throw in extra steps. Tipping is a core part of certain situations and an peripheral part of others. For a cruise, it's core, for WDW all are peripheral and you can chose whether to use them or not including TS meals. It's funny that my wife and I just had a conversation related to tipping last night in relationship to meal discounts vs early bird specials, not really an angle I had thought much about previously.
 
cant say I've ever heard any noises from the housekeeping stations. We are typically up at 4:30a and out the door by 6a.
Further evidence this is not a valid post OR the OP expectations are way off. Thanks.
 
Yep, but you and I are alone in seeing this.

This place cracks me up sometimes! This poster has three posts -- posts #1, 3, and 4 in this thread. They probably would post more, but they are too busing rolling on the floor laughing over DISer's reaction to their instigation.
In fairness, this 11 year-old probably did they best they could with the spelling. Pobody's nerfect.
Not alone, but I like the way you called it on page 1 :lmao:.

The good thing on the DIS is that we take these type of baiting posts and repetitive posts and answer them with a discussion, since someone new may be watching for the first time.

Sort like making lemonade from lemons, I'd think :thumbsup2
 











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