Disneystore.com return

[Fjobe]

I recently purchased a shirt from disneystore.com. It was too small (it ran small), so I returned it by mail. The next day, I purchased the same shirt in a separate order in the next size up because I was afraid they would run out of my size if I did an exchange.

The shipping receipt clearly states that refunds will be issued in the form of original payment. I paid for the shirt with a regular Disney Gift Card (that I had purchased myself). Today I received an email that said I had been issued a Disney Store Online Gift Card. I have emailed customer service and let them know I want my money on my regular Disney Gift Card.

I was just wondering if this has happened to anyone else. It won't be the end of the world if they don't refund my money the way they said they would. I order regularly off of disneystore.com, so I will spend the money eventually. I had just planned on using the gift card next month while we were at Disney and the amount would have made the card an even hundred (give or take a few cents).

I am just wondering if they made a mistake or if this is the way they typically refund purchases made with Gift Cards.

 

[Fjobe]

They have already replied and are going to deactivate the online gift card and apply the return amount to my original gift card. I'm still curious if this was the norm for returns on items purchased with a gift card.