Disneystore.com problem

[cpdwiz]

Anyone else having cc problems ordering? For 2 days I can't order pins with my cc...says my cc company doesn't recognize number. Same card I've been using all along

 

[Vala]

*raises hand*

The same problem has been popping up on and off for me for over three weeks. I keep reporting it to Guest Services, but either they don't care or IT can't find the source of the problem.

Are you trying to use a saved credit card? If you do delete the card from the account and enter the number manually. That works for me, at least most of the time.

 

[cpdwiz]

*raises hand*

The same problem has been popping up on and off for me for over three weeks. I keep reporting it to Guest Services, but either they don't care or IT can't find the source of the problem.

Are you trying to use a saved credit card? If you do delete the card from the account and enter the number manually. That works for me, at least most of the time.

spoke to customer service today, apparently they updated the servers and site, and it has done something, and they are working on it....I removed my CC info, and did it manually and it worked.

 

[Broncobilly83]

I placed two orders during their pin sale, did not have a problem either time with a saved CC on file with them, though it took 24 hours to charge the card each time, so I guess I got lucky

 

[Vala]

spoke to customer service today, apparently they updated the servers and site, and it has done something, and they are working on it....I removed my CC info, and did it manually and it worked.

Cheers for the update. All I ever got was "we'll pass it on to IP."

I'm just glad that I got the Stitch set last Monday despite me running around like an idiot for several minutes looking a credit card that worked.