Elizakapeka
Mouseketeer
- Joined
- Jun 11, 2016
- Messages
- 469
I reserved beach club cl September 2014. It wasn't until we arrived that we found out they overbooked the resort. It took them 3 hours to find us a room, they finally offered us contemporary, I turned down the offer. The only thing they could find was 2 queen beds non club level at beach club, we are a family of 5. For the first night all 3 kids slept in the same bed and the next day they found us a room with a daybed for our 3rd kid at yacht club, still not club level. ANYTHING can happen. Consider yourself lucky that you were notified.My husband is concerned now that if we don't take the upgrade that we'll get to Beach Club and be at risk of having no room at all! That won't happen, right?! They'll have to accommodate us somewhere to honor our reservation, yes?