Well, we at the end of day two. In the morning,it's almost midnight now, I'm going to go over to the trip report area and start writing up a report. Will probably call it - From The Tropics To The Wilderness.
But before I turn in for the night,just wanted to let you know that the rumor mill is at a fast and furious pace here.
Apparently,the South wing is shut down, at least on CL, taken out of inventory,in preparation for a renovation and redesign of the area from the OFC to the entire South Wing hallway. None of the CM's have any idea when the Reno will start or even how it will affect their job/ hours,etc. They have no idea what the new design will look like or how long it will take to complete. They are totally in the dark and the only " info" they're getting is by rumor.
Although we were initially told ( at 9am),our favorite room would be made ready for us , and we would get a text,by 3pm,no text came,so we came back from the MK to check things out. We were told by a different CM that our room was ready and proceeded to take us in the opposite direction. Wait a second, we're not headed towards the room we expected to get! So we went back to the desk and the CM called somewhere,don't know who or where, to find out if there were problems with that room,so we were switched. That's when she learned that all the rooms in that hallway were taken out of inventory. So the morning CM had no idea the rooms were no longer available and the afternoon CM was just finding out. Bad bad Mouse for not keeping the CM's informed. They're on the front lines and need to be the first ones to know what's going on. This had to be something that was just very recently decided,as it would be hard to believe that the CM's would not have noticed no one being placed in that hallway after a few days...
For us,they were EXTREMELY accommodating and placed us in the comparable / sort of mirror image room on the other side. So we're not complaining at all. We're fine with our room. Perhaps we showed up during that grey area time,when the powers that be made some decisions and hadn't started the flow of info yet.
So,just giving ya all a heads up,in case any other info starts trickling in.
, (and a bit more dusty
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IMO, it's a pretty simple request. 
Any thoughts? 
That was my thought too...good, old-fashioned snail mail was going to be included in my next request. It's our fault for not checking our bill before we left 
We also switched from our original woods view room with bunk beds (which was pre-paid) to 2 queen size beds after DD's niece was unable to make the trip with us. Bunk bed rooms are listed as costing around $35 more per night so we're looking at close to a $300 credit also. I absolutely hate complaining though without all the facts...which I don't have until I get a room charge list. 
