dbramer
DIS Veteran
- Joined
- Oct 3, 2013
- Messages
- 525
Our experience with by passing check-in didn't go well. I had received the email saying that we were set up for the by-pass, but we didn't get a text before we arrived, so we went to the desk for regular check-in. We did arrive at 9:30 am, so that may have been an issue. My friend wanted to attach her own credit card to her magic band so her charges wouldn't go on my account. We went ahead and added that, which did not work.....it all go billed to me anyway. At that point they told us the room wasn't ready and we would get a text when it was with the room number and location. We did receive the text about 3 hours later. I'm hoping when I stay at Music in May we will get the room text before we arrive at the resort, otherwise what is the point?!?! They have the information about your arrival time, so they should text you before your stated arrival time with a notice that telling you whether or not your room is ready.
If check in time is 3:00 PM, why would you expect to get a text before 9:30 letting you know about your room? Don't mean to belabor it, but did Disney do anything wrong regarding the room assignment and meeting the expectation that you would receive a text when the room was ready? Not sure if that is a reason to say that your experience with bypassing check-in didn't go well. You chose to check in early and before the posted check in time. As far as the credit card issue, can't comment on that. But Disney sets the expectation that typically rooms will not be available before 3 PM. This time of year, you're probably not going to get lucky with a room available at 9:30 AM. No where does it state that you will get a text that your room is NOT ready, only when your room IS ready. Go to the parks, go get something to eat, wait for the text and then go to your room when you get the text that it is ready. The point is you don't NEED to go to the front desk unless there is something you need to take care of such as your cc issue.