MrsB1228
DIS Veteran
- Joined
- Feb 15, 2006
- Messages
- 1,026
I have stayed at pop four times now and I am at 50/50 on room cleanliness. 2 times we had to move for dirty rooms. Then the other 2 times they were clean. One of the dirty rooms the refrigerator was never cleaned out. People's left overs was in the fridge other problems was air conditioner didn't work and small flys in the room that maintenance came with a vacuum to suck up. Going to try a moderate resort next time.
One of the worst experiences regarding an unclean room happened at Port Orleans French Quarter in 2010. We had checked in but had to wait for our room assignment. When we returned from the parks that evening is when we saw our room for the first time. Like you, we also found leftovers in the fridge, along with hairs in the sink and bathtub and someone's dirty socks between the second bed and the wall. Our son had laid down on the bed closest to the door when we first walked in, and when he stood up, he had about a half dozen star-shaped cereal pieces sticking to him, which had obviously been on the bedspread. I was totally skeeved out and shocked because we'd stayed at POFQ a number of times and had never had any cleanliness issues before. I went straight to the front desk and they apologized profusely, comped our night's stay and moved us to a different room. Deluxes are also not immune to cleanliness issues - we have friends who stayed at the Contemporary 2 years ago and found someone's toenail clippings on the bedside table. The one and only time we stayed at Pop prior to our upcoming stay I remember being very pleased with the cleanliness of the room and I distinctly remember it smelled fresh and clean when we walked in.
I guess the point I'm trying to make is that this sort of thing can happen in any resort, regardless of category. We stayed at POFQ four times since 2010 and have never had another issue, I hope we have the same luck at Pop.
