Resort Thread Disney's GRAND FLORIDIAN Resort & Spa + Construction Updates!!

[Cfabar1]

we shall see how it goes over...

 

[tinydancer312]

The first 2 are the back staircase. The other was the photopass area that reopened while we were there.

Construction was everywhere. It wasn't a big issue in RPC until Monday night at 12:30 am and they were doing work. We were off the lobby and could hear it all.

 

[mrsap]

The first 2 are the back staircase. The other was the photopass area that reopened while we were there.

Construction was everywhere. It wasn't a big issue in RPC until Monday night at 12:30 am and they were doing work. We were off the lobby and could hear it all.

Thanks for sharing!

 

[focusondisney]

The first 2 are the back staircase. The other was the photopass area that reopened while we were there.

Construction was everywhere. It wasn't a big issue in RPC until Monday night at 12:30 am and they were doing work. We were off the lobby and could hear it all.

The new carpet looks beautiful, I think it’s so much prettier than the old gold & green carpet. But construction at midnight?!! What the heck! Was there any notice it was going to happen, did you speak to anyone about it? That seems totally unacceptable. We’re there in a few days for 4 nights. I can deal with it during the day, but anything overnight should be limited to quiet reno like painting.

 

[tinydancer312]

The new carpet looks beautiful, I think it’s so much prettier than the old gold & green carpet. But construction at midnight?!! What the heck! Was there any notice it was going to happen, did you speak to anyone about it? That seems totally unacceptable. We’re there in a few days for 4 nights. I can deal with it during the day, but anything overnight should be limited to quiet reno like painting.

Oh I went down at midnight and asked when it was going to stop. There was no notice. It sounded like they were sanding something. The girl working the desk was super apologetic- it was clear there was miscommunication between Disney and the construction company going on. She was handling a lot of call complaints too. She said that both night and day CM heads were aware of it and trying to figure out why it was going on. It was supposed to be done at 12:15, but at 1:30 they were still doing stuff.

The day manager called me in the morning and made it right. She was upset on our behalf that it happened, but pretty adamant that it was a fluke that shouldn't have and wouldn't happen again. I got the feeling she had spoken to many upset families that whole morning. We were checking out the next day so we were just extra tired. I think if we had been there longer, they would have granted a room change.

Otherwise, we heard minor noise when we were in the room, but nothing horrible since other lobby noise drowned it out.

 

[PinkPixel]

Oh I went down at midnight and asked when it was going to stop. There was no notice. It sounded like they were sanding something. The girl working the desk was super apologetic- it was clear there was miscommunication between Disney and the construction company going on. She was handling a lot of call complaints too. She said that both night and day CM heads were aware of it and trying to figure out why it was going on. It was supposed to be done at 12:15, but at 1:30 they were still doing stuff.

The day manager called me in the morning and made it right. She was upset on our behalf that it happened, but pretty adamant that it was a fluke that shouldn't have and wouldn't happen again. I got the feeling she had spoken to many upset families that whole morning. We were checking out the next day so we were just extra tired. I think if we had been there longer, they would have granted a room change.

Otherwise, we heard minor noise when we were in the room, but nothing horrible since other lobby noise drowned it out.

We were the during the week of the 18th when the roof of the cage went on and they were working at 3:30 am in the morning placing the roof and the beep noise of the machine was full volume. Then again the next night till 230 am dropping aluminum on the floor. It's not a fluke right now, they seem behind and must be dealing with complaints on an individual basis. I didn't however complain about it because we were too busy with a different issue. Can you DM what they did? I have the day managers number.

 

[focusondisney]

Oh I went down at midnight and asked when it was going to stop. There was no notice. It sounded like they were sanding something. The girl working the desk was super apologetic- it was clear there was miscommunication between Disney and the construction company going on. She was handling a lot of call complaints too. She said that both night and day CM heads were aware of it and trying to figure out why it was going on. It was supposed to be done at 12:15, but at 1:30 they were still doing stuff.

The day manager called me in the morning and made it right. She was upset on our behalf that it happened, but pretty adamant that it was a fluke that shouldn't have and wouldn't happen again. I got the feeling she had spoken to many upset families that whole morning. We were checking out the next day so we were just extra tired. I think if we had been there longer, they would have granted a room change.

Otherwise, we heard minor noise when we were in the room, but nothing horrible since other lobby noise drowned it out.

Thank you for the reply. I’m glad to know they made it right for you. Hope you enjoyed the rest of your stay.