Sounds good. Did you get the person's name in case you need to let someone know about this conversation later? I'm assuming she didn't send you anything in writing.
The whole conversation made sense to me until you got to the part about upgrading you to a moderate if the fridge wasn't in the room when you checked in. I just don't think they can promise you that. (BTW, I've read that PopC is getting it's refrigerators this week).