Yeah, I have to agree with that, really shows they just don't care anymore. I haven't stayed at this particular hotel since just after it changed ownership, it wasn't the best hotel to begin with but I would usually save around $100 or more by staying there. It sounds like they raised their rates to be similar to the other short walk to the park hotels but actually lowered the quality.The cockroach is pretty simple, does housekeeping clean? If it was there when they checked in, you could argue it just happened etc... When it is there throughout your stay it speaks of training, staffing and organization.