Disneyland’s DAS is denying the severely disabled now.

[Snap Crackle Pop]

DAS @ DL is only good for 60 days…sure wish it was 120 then I’d be golden. Since I only go about once a quarter, I always just miss the cutoff.

It's 120.

 

[SueM in MN]

DAS @ DL is only good for 60 days…sure wish it was 120 then I’d be golden. Since I only go about once a quarter, I always just miss the cutoff.

Guests registering for DAS at DL after June 18, 2024 follow this from the Disneyland DAS FAQs

"DAS is valid for the length of the ticket or up to 120 days, whichever is shorter. Once the service has elapsed, Guests need to re-register for the program."

 

[voxparse]

Regarding your last paragraph what are people supposed to do if they need the DAS? The wait online is even longer, I think it's ridiculous that because someone waited an hour to get an accommodation that it automatically means they should be ok with waiting in a line for an hour when one is to get a service that one most likely needs. I don't think an argument is killed, I think it magnifies the fact that the ability to be seen is taking too long for most people but they are stuck between a rock and a hard place when it comes to trying to get the DAS and waiting.

I personally think there should be an annual Genie+ purchase available to MK since they tend to go pretty often, but that is neither here nor there at the moment.

I would expect most people who are incapable of managing a queue in the park would opt for a longer wait at home where they have full supports available. The whole point of DAS is to wait somewhere other than a theme park queue for an extended time. As I said there is nuance but it doesn’t matter because the argument is already lost when you create the optics of being capable of waiting in a queue at the park. Choosing to do the very thing you claim to be unable to do when a viable alternative is available will make people question your initial claim. I’m not saying it’s right or that the online wait isn’t too long, I’m just pointing out that this particular person undermined her own argument.

 

[Keladry84]

I would expect most people who are incapable of managing a queue in the park would opt for a longer wait at home where they have full supports available. The whole point of DAS is to wait somewhere other than a theme park queue for an extended time. As I said there is nuance but it doesn’t matter because the argument is already lost when you create the optics of being capable of waiting in a queue at the park. Choosing to do the very thing you claim to be unable to do when a viable alternative is available will make people question your initial claim. I’m not saying it’s right or that the online wait isn’t too long, I’m just pointing out that this particular person undermined her own argument.

I understand your reasoning and perspective, but disagree that someone managing a one hour wait in one place and circumstance is automatically excluding themselves from needing a DAS - not all queues and environments within the park are equal to the line for guest services. Length of wait time might not even be the reason a person is requesting it. It all comes down to their needs and reason, which Disney does appear to be listening to, albeit not always agreeing with the person that it fits their checkboxes for DAS.

It would be quite bad on Disneys part if they were to say, oh I see you made it through our hour long in-person wait to even talk to us about your needs….automatic denial. But Disney isn’t doing this, thankfully, because they recognize that people’s needs between time, place, and circumstance can vastly differ.

 

[nalababybear]

I understand your reasoning and perspective, but disagree that someone managing a one hour wait in one place and circumstance is automatically excluding themselves from needing a DAS - not all queues and environments within the park are equal to the line for guest services. Length of wait time might not even be the reason a person is requesting it. It all comes down to their needs and reason, which Disney does appear to be listening to, albeit not always agreeing with the person that it fits their checkboxes for DAS.

It would be quite bad on Disneys part if they were to say, oh I see you made it through our hour long in-person wait to even talk to us about your needs….automatic denial. But Disney isn’t doing this, thankfully, because they recognize that people’s needs between time, place, and circumstance can vastly differ.

It's the cynical talk and social media echoing. Walk past it.

Disney cannot hang its hat on this type of reasoning if challenged on this.

 

[voxparse]

deleted.

 

[Tinkaboo]

Have you registered since June 18th? Assuming you have an MK the DAS should be good for 120 days next time you re-register.

No, I won’t be returning until December. Yes, I have MK. I’m hoping things have settled down by then. My last DAS expired my next to last day and I had inquired about an extension to which the reply was a firm no. Ifi am able to get one and it is good for 120 days, that would be great as that would just about take me to my expiration date and at this point, with all the cuts in entertainment, I don’t plan on renewing.

 

[Snap Crackle Pop]

I would expect most people who are incapable of managing a queue in the park would opt for a longer wait at home where they have full supports available. The whole point of DAS is to wait somewhere other than a theme park queue for an extended time. As I said there is nuance but it doesn’t matter because the argument is already lost when you create the optics of being capable of waiting in a queue at the park. Choosing to do the very thing you claim to be unable to do when a viable alternative is available will make people question your initial claim. I’m not saying it’s right or that the online wait isn’t too long, I’m just pointing out that this particular person undermined her own argument.

You do realize that there is a chance a person has tried the online chat method and haven't been able to get through though right? What are you going to say to them? Guess you can't apply to get DAS! In order to qualify you can't wait in person only online! That just sounds ridiculous. People need to be able to try and access their accommodations, and sometimes your one time of "waiting in a long line" is the only long line you are going to be able to wait in for the day. I guess that is true for kids too right? They also have to wait to be seen even if their parent is waiting with them or for them they are still waiting. Do they not qualify now too?

 

[disneychrista]

Guess you can't apply to get DAS! In order to qualify you can't wait in person only online! That just sounds ridiculous.

Which is exactly how it works at WDW.

 

[Snap Crackle Pop]

Which is exactly how it works at WDW.

Which is fine, but that is not how its done at DLR. Each park has a different type of audience. I honestly think that WDW should have that option too but they elected to not do that for WDW which is a shame.

 

[tarheelalum]

The truth of the matter is Disney's greed created this entire issue. If they just would have left the fast pass system in place, they wouldn't have these scammers trying to get DAS just to circumvent paying for Genie+, and people who truly needed DAS could still easily get it.

Hopefully Disney gets sued in federal court for disability discrimination and has to pay a massive amount of punitive damages that exceed whatever they have earned from Genie+. That would be poetic justice.

 

[nalababybear]

The truth of the matter is Disney's greed created this entire issue. If they just would have left the fast pass system in place, they wouldn't have these scammers trying to get DAS just to circumvent paying for Genie+, and people who truly needed DAS could still easily get it.

Hopefully Disney gets sued in federal court for disability discrimination and has to pay a massive amount of punitive damages that exceed whatever they have earned from Genie+. That would be poetic justice.

If we're going to blame, it's greed on all sides that broke the system.

DAS liars, DAS requests for all takers, DAS grants from being all-in-one fits all, G+ money grab. -- ALL of those factors leading to an unworkable LL queue that needed a revamp.

Wishing harm and downfall to a company that's historically done it right for many disadvantaged populations just because it needs to course correct is shortsighted. Can Disney make the transition better? yes, absolutely.

 

[tarheelalum]

Wishing harm and downfall to a company that's historically done it right for many disadvantaged populations just because it needs to course correct is shortsighted. Can Disney make the transition better? yes, absolutely.

It's not that historical company anymore. They now consistently make terrible decisions and a massive judgement against them in federal court is a great step towards the day the people responsible for these decisions are kicked out of the company. Hoping they do, "better" is not going to bring about any change and massive change at Disney is what is needed.

 

[nalababybear]

It's not that historical company anymore. They now consistently make terrible decisions and a massive judgement against them in federal court is a great step towards the day the people responsible for these decisions are kicked out of the company. Hoping they do, "better" is not going to bring about any change and massive change at Disney is what is needed.

You must not be on earth-616.

 

[GoingSince1990]

Hopefully Disney gets sued in federal court for disability discrimination and has to pay a massive amount of punitive damages that exceed whatever they have earned from Genie+. That would be poetic justice.

After the trouncing the plaintiffs got last time around in the GAC lawsuit, it will be very hard to find a law firm willing to take on Disney's lawyers in litigation related to the DAS changes. And under Title 3 of the ADA (which requires businesses to make accommodations for disabilities), compensatory or punitive damages cannot be granted under a private lawsuit.

https://www.in.gov/dwd/files/ADA_Title_III_Information.pdf

 

[disneychrista]

I don’t see an issue with how DAS is being handled now. I think the issue was they were too lenient with how they preciously handled it. As someone who benefited from DAS my last trip but likely won’t in the future, I was actually surprised (but grateful) that my issues were covered by DAS. There were a few times while I was there that if I had been in a line I would have had to leave the line and run to the restroom.