ohanafamily
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- Joined
- Sep 8, 2002
- Messages
- 6,316
OK, I just got on the Disney Club website, and called to ask them questions about the closings...Well the operator at the phone center didn't know the answers, so I got the addresses where to write. Here are the addresses and my take on a few of the statments on their website...
Email: corporate.relations@disneyclub.com
Snail Mail:
Attn: Disney Club
PO Box4489
Anaheim, CA 92803-4489
I asked who they asked, and how the guest needs were assessed?; they didn't have an answer.
I then asked what stronger promotional offers, and what methods... they didn't have an answer.
She then told me that next year they would be doing things that would be better than the current club. I asked about the new credit card. She said that was planned before the club was going away.
This is where I told her I my sense of correctness was offended. She told me it was technically correct, My response was that My Magic kingdom membership rolled into this club, and that it has had members since 1959. Again, she didn't have an answer (see a pattern developing?)
Also, If I recall, they sent out a letter saying that this was just a name change that made more sense rather than a local California card, the new name represented all the parks.
This is sad, I asked her if she ever heard of "Specific performance"?
This one I have to laugh at.
I also asked if the 800# was going away, she didn't know...
My Point is that we all need to call, write, or send emails. I do not like the idea that they are trying to make it look like it was only around for a couple of years, I also don't like them effectively saying that because members were unhappy with the drop in benefits they decided to close the program.
Email: corporate.relations@disneyclub.com
Snail Mail:
Attn: Disney Club
PO Box4489
Anaheim, CA 92803-4489
I asked who they asked, and how the guest needs were assessed?; they didn't have an answer.
I then asked what stronger promotional offers, and what methods... they didn't have an answer.
She then told me that next year they would be doing things that would be better than the current club. I asked about the new credit card. She said that was planned before the club was going away.
This is where I told her I my sense of correctness was offended. She told me it was technically correct, My response was that My Magic kingdom membership rolled into this club, and that it has had members since 1959. Again, she didn't have an answer (see a pattern developing?)
Also, If I recall, they sent out a letter saying that this was just a name change that made more sense rather than a local California card, the new name represented all the parks.
This is sad, I asked her if she ever heard of "Specific performance"?
This one I have to laugh at.
I also asked if the 800# was going away, she didn't know...
My Point is that we all need to call, write, or send emails. I do not like the idea that they are trying to make it look like it was only around for a couple of years, I also don't like them effectively saying that because members were unhappy with the drop in benefits they decided to close the program.
