Going to preface this by saying I know there are bigger, real problems in the world and this is not one of them, but come on Disney!
They never gave us an official time to make park reservations, they had vague wording about how this whole thing will work and implied that everyone can make reservations for trips over a year out all on the same day. Fully knowing their notorious IT issues. I'd like to think Disney can hire some of the best, smartest people out there so I really can't imagine a world where they did not expect this to happen today. I guess they just don't care.