Disney World MultiPass Scheduling Woes

[Tatebeck]

That doesn't make any sense. So, I clicked Figment by mistake and I am forever stuck with it? On the MODIFY page nearly EVERY ride is at 9-10AM which isn't true so there's definately a data issue.

That doesn't make sense as it would be trying to add a 4th pass? Either way, that's a defect in the system.

No, you aren't stuck with it, and no it is not trying to add a 4th pass.

Your Figment LL is booked around 9AM currently so the system won't let you book or modify anything in the 9-10AM hour. The earliest it will let your 2nd lightning lane be booked is around 10AM, then the third around 11AM.

If rides are saying they are available at 9 that you prefer over Figment, then you would have to modify your figment to the new ride you are looking for at 9. If you want to keep a figment LL, then you would modify figment to later in the day, then modify a different LL to the new ride around 9AM then modify Figment to an earlier time again. But it will probably now be after 10 or 11 depending on what else you have chosen. Your 9AM figment is why it will not let you book anything else from 9-10

 

[mi*vida*loca]

That doesn't make any sense. So, I clicked Figment by mistake and I am forever stuck with it? On the MODIFY page nearly EVERY ride is at 9-10AM which isn't true so there's definately a data issue.

You aren’t stuck with it forever. You just have to cancel it and then book a different ride if it’s prior to your visit. The day of you can modify it. I had to do the same for one of my days a few weeks. It’s really not a big deal.

 

[Dave006]

You don't have to agree with us but you are simply wrong, and it does indeed make sense. The bulk of LLMP for Epcot on Nov. 3rd are still available at times between 9-10 AM right now!



Maybe you will believe Thrill Data which pulls data directly from Disney's MDE system. Try this link: https://www.thrill-data.com/lightning-lane and scroll down to Epcot and Nov. 3rd and read the data for your self.

Dave

 

[AnnaKristoff2013]

Universal can build a park in a few years but Disney can't get LLMP scheduling to work properly! I am booking early November (Jersey Week) at Epcot and booked Figment at 9AM for a burner. I tried to switch to Pixar @ 9AM which is AVAILABLE under MODIFY but it goes immediately to 11:40AM. This is true for literally EVERY single day. You get false hope on the MODIFY plan screen only to get a MUCH later time. The ONLY thing I can think of is the 5 MIN window save from someone else but it's literally EVERY SINGLE one.

Do you have a dining reservation blocking it?

 

[AnnaKristoff2013]

Actually scratch that, just modify forward to 11;40 then modify back to 9 am like everyone else is suggesting.

 

[sagosto]

No, you aren't stuck with it, and no it is not trying to add a 4th pass.

Your Figment LL is booked around 9AM currently so the system won't let you book or modify anything in the 9-10AM hour. The earliest it will let your 2nd lightning lane be booked is around 10AM, then the third around 11AM.

If rides are saying they are available at 9 that you prefer over Figment, then you would have to modify your figment to the new ride you are looking for at 9. If you want to keep a figment LL, then you would modify figment to later in the day, then modify a different LL to the new ride around 9AM then modify Figment to an earlier time again. But it will probably now be after 10 or 11 depending on what else you have chosen. Your 9AM figment is why it will not let you book anything else from 9-10

Again, why cannot I not replace the 9-10AM pass with a DIFFERENT ride? I picked Figment but I COULD have picked X ride. There's zero reason not to allow the switch. I am TRYING to do exactly what you are saying: FIGMENT @ 9AM -> MODIFY PLAN -> PIXAR @ 9AM. In fact, I know 100% the system is wrong because it is saying RIGHT now that Frozen Ever After is available at 9AM and we KNOW that's not possible.

You aren’t stuck with it forever. You just have to cancel it and then book a different ride if it’s prior to your visit. The day of you can modify it. I had to do the same for one of my days a few weeks. It’s really not a big deal.

Oh, I am not trusting Disney to cancel. I will try and modify it day-of but again, there's zero reason to not allow me to do it now.

You don't have to agree with us but you are simply wrong, and it does indeed make sense. The bulk of LLMP for Epcot on Nov. 3rd are still available at times between 9-10 AM right now!

View attachment 1018905

Maybe you will believe Thrill Data which pulls data directly from Disney's MDE system. Try this link: https://www.thrill-data.com/lightning-lane and scroll down to Epcot and Nov. 3rd and read the data for your self.

Dave

I don't think I am wrong because I cannot think of a reason why I cannot replace a 9AM Figment with another 9AM ride such as PIXAR. I've done that countless times including TODAY at MK. As I mentioned above, when I modify Figment, it's showing Frozen as available for 9AM. ALL rides are still available at 9:XXAM. The LATEST is Turtle Time w/ Crush at 9:50AM which makes even less sense and doesn't match the Thrill Data.

 

[AnnaKristoff2013]

Again, why cannot I not replace the 9-10AM pass with a DIFFERENT ride? I picked Figment but I COULD have picked X ride. There's zero reason not to allow the switch. I am TRYING to do exactly what you are saying: FIGMENT @ 9AM -> MODIFY PLAN -> PIXAR @ 9AM. In fact, I know 100% the system is wrong because it is saying RIGHT now that Frozen Ever After is available at 9AM and we KNOW that's not possible.



Oh, I am not trusting Disney to cancel. I will try and modify it day-of but again, there's zero reason to not allow me to do it now.



I don't think I am wrong because I cannot think of a reason why I cannot replace a 9AM Figment with another 9AM ride such as PIXAR. I've done that countless times including TODAY at MK. As I mentioned above, when I modify Figment, it's showing Frozen as available for 9AM. ALL rides are still available at 9:XXAM. The LATEST is Turtle Time w/ Crush at 9:50AM which makes even less sense and doesn't match the Thrill Data.

Do you have a dining reservation? Assuming no, there is no reason to cancel. Just modify it to the 11;40, then modify it back. It will allow you do this. There is nearly zero risk here given what’s currently still available. You’re not trying to get an in demand ride here. This may also have to do with how your rides are overlapped. Disney allows you to overlap more with the initial bookings than with subsequent modifications (except for day of when it all goes out the window). What time is your second and third ride?

 

[mi*vida*loca]

Oh, I am not trusting Disney to cancel. I will try and modify it day-of but again, there's zero reason to not allow me to do it now.

Are you afraid to cancel because you think the other ride won't be available at 9 am? These aren't high demand LL. You'll be fine.

You may think there's no reason to allow you, and others probably feel the same way, but it's just the way it is right now and there are workarounds. I have no idea why Disney decided to have the modify feature different before arrival vs. day but it's the way it is right now.

 

[sagosto]

Do you have a dining reservation? Assuming no, there is no reason to cancel. Just modify it to the 11;40, then modify it back. It will allow you do this. There is nearly zero risk here given what’s currently still available. You’re not trying to get an in demand ride here. This may also have to do with how your rides are overlapped. Disney allows you to overlap more with the initial bookings than with subsequent modifications (except for day of when it all goes out the window). What time is your second and third ride?

No dining. I am worried the times are all wrong and I won't be able to change it back. 9AM figment is fine as I doubt it will make much diff if I had it to use on the back end of the day.

 

[sagosto]

My OCD won. I changed FIGMENT @ 9AM to Pixar @ 11:40AM. Then, Pixar was still available at 9AM so I switched to that but it only allowed 9:10AM. Sigh.

 

[toesmom]

It's not going to give you 9 am because you already have 9 am booked for Figment. Cancel your Figment and then make the Pixar and it should work. This happened to me last trip when I was trying to modify my AK day.

Thanks for this. I have to book mine for December trip. This is helpful to know

 

[AnnaKristoff2013]

My OCD won. I changed FIGMENT @ 9AM to Pixar @ 11:40AM. Then, Pixar was still available at 9AM so I switched to that but it only allowed 9:10AM. Sigh.

You can tap into a fastpass up to 5 minutes early. Were you really going to rope drop Pixar?

 

[AnnaKristoff2013]

You can tap into a fastpass up to 5 minutes early. Were you really going to rope drop Pixar?

I mean, you're overthinking this anyway. You don't need a fastpass for Pixar and you certainly don't need a fastpass for Pixar at 9:10 in the morning, the only wait is going to be for the next show regardless of whether or not you have a fastpass, and if you're just doing this as a burner fastpass and you could tap into anything at the front of the park, what does it matter anyway?

 

[sagosto]

You can tap into a fastpass up to 5 minutes early. Were you really going to rope drop Pixar?

I am using it for a burner. Figment should be dead but by switching it to Pixar, it allows me to maybe save a tad later in the day. The bigger issue is the app not performing as it should and the times being off. Zero chance Frozen has 9AM return time right now.

 

[sagosto]

I mean, you're overthinking this anyway. You don't need a fastpass for Pixar and you certainly don't need a fastpass for Pixar at 9:10 in the morning, the only wait is going to be for the next show regardless of whether or not you have a fastpass, and if you're just doing this as a burner fastpass and you could tap into anything at the front of the park, what does it matter anyway?

It's the bigger issue with the app rules and return time accuracy. And, I believe Pixar is the closest/earliest return time for a burner from IG.

 

[Dave006]

My OCD won. I changed FIGMENT @ 9AM to Pixar @ 11:40AM. Then, Pixar was still available at 9AM so I switched to that but it only allowed 9:10AM. Sigh.

As a reminder you will be able to enter Disney / Pixar Films 5 minutes early at 9:05 AM to use it as a burner LLMP. You can tap in up to 5 minutes early for every LLMP.

Dave

 

[gottalovepluto]

The bigger issue is the app not performing as it should and the times being off. Zero chance Frozen has 9AM return time right now.

Multiple people explained this was mostly User Error and when you did as suggested you were able to make the change. And yes, it’s possible Frozen was available at 9am. People drop and change return times.

The 9:10 when it’s showing 9am available is (I believe) a bug. Multiple times I’ve had that and only sometimes can I push it back 5 or 10 mins in modification.

 

[sagosto]

As a reminder you will be able to enter Disney / Pixar Films 5 minutes early at 9:05 AM to use it as a burner LLMP. You can tap in up to 5 minutes early for every LLMP.

Dave

Yep. I think it's a 3 hour total return time too. I've read most CMs will allow any return time for the entire day but I would not trust that.

 

[sagosto]

Multiple people explained this was mostly User Error and when you did as suggested you were able to make the change. And yes, it’s possible Frozen was available at 9am. People drop and change return times.

The 9:10 when it’s showing 9am available is (I believe) a bug. Multiple times I’ve had that and only sometimes can I push it back 5 or 10 mins in modification.

Sigh. It's not a user error. There's zero reason why you cannot switch from 1 ride to another assuming availability and not violating tier rules. Switching from Figment at 9AM to Pixar at 9AM is allowed in the parks but not prebooking. The fact I had to cancel Figment to book Pixar proves me point. And ZERO chance Frozen is available at 9AM like my app says. Thrill Data confirms too.

 

[Dave006]

There's zero reason why you cannot switch from 1 ride to another assuming availability and not violating tier rules. Switching from Figment at 9AM to Pixar at 9AM is allowed in the parks but not prebooking.

You are not the first guest to complain but this is how the system works.

This has been working exactly this way since July 2024 when LLMP launched. That is why everyone kept telling you to move your Figment or cancel it, and then you would be able to book your Disney / Pixar Films at 9 AM for Nov. 3rd yesterday. This is the behavior of the system once you complete your initial selection, and pay.

The "in park" behavior for modifying a LLMP is different. As was mentioned earlier in the thread as soon as your park day starts at 12:00 AM, the rules change to "in park" behavior. It allows you to have more overlap than the 15-20 minute overlap that is possible in the 5 minute pre-purchase window, and direct "modify" replacement of LLMP times.

The fact I had to cancel Figment to book Pixar proves me point. And ZERO chance Frozen is available at 9AM like my app says. Thrill Data confirms too.

No it does not prove your point at all. Frozen was showing as available at 9 AM for Nov. 3rd until just before 10 AM this morning. Please note that Thrill Data is only checking on a polling interval for (1) guest, it is not actual real-time data. They have to use the MDE API interface.

How many guests are you trying to book LLMP for?

Dave