My wedding planner told me to use Beaute Speciale. She said that they are the one company that they have NEVER had a problem with... they always have their brides and bridal party completely ready to go on the day of the wedding, never running late. I called and booked with them, and they were extremely courteous and helpful on the phone, answering all my questions. I talked to Veronica. I'm really excited to be using them!