Disney 24/7
Mouseketeer
- Joined
- Jun 9, 2010
- Messages
- 188
Online check in started today. Wow 30 days to go! It took going from the iPad and the phone back and forth but I got it done.
Well, I got group 5. And for some reason DCL just removed one of my transfers today even though I paid roundtrip since my PIF date. I am staying at the Hyatt the night before and had the DCL transport and transfer back to airport after cruise. Now there is a credit so I need to make this call today to fix it. I guess group 5 is not bad since this cruise is mostly Platinum members.Ohhh! Did you get arrival time you were hoping for?
Interesting. I thought that if you had a transfer you didn't have to book a group but I guess because your transfers have come off maybe this is why?Well, I got group 5. And for some reason DCL just removed one of my transfers today even though I paid roundtrip since my PIF date. I am staying at the Hyatt the night before and had the DCL transport and transfer back to airport after cruise. Now there is a credit so I need to make this call today to fix it. I guess group 5 is not bad since this cruise is mostly Platinum members.
I think so and I am not looking forward to calling DCL today. I originally had no port arrival time when I completed it and than it was changed after and a refund is showing.Interesting. I thought that if you had a transfer you didn't have to book a group but I guess because your transfers have come off maybe this is why?
That's what happened to me as well. I noticed I had a refund right away on my reservation last night. I got group 8 from that chaos on the site. Out of curiosity did you book MCO hyatt separately from DCL? I'm wondering if they removed ground transfers from people who didn't book with them.Well, I got group 5. And for some reason DCL just removed one of my transfers today even though I paid roundtrip since my PIF date. I am staying at the Hyatt the night before and had the DCL transport and transfer back to airport after cruise. Now there is a credit so I need to make this call today to fix it. I guess group 5 is not bad since this cruise is mostly Platinum members.
That's what happened to me as well. I noticed I had a refund right away on my reservation last nIight. I got group 8 from that chaos on the site. Out of curiosity did you book MCO hyatt separately from DCL? I'm wondering if they removed ground transfers from people who didn't book with them.Well, I got group 5. And for some reason DCL just removed one of my transfers today even though I paid roundtrip since my PIF date. I am staying at the Hyatt the night before and had the DCL transport and transfer back to airport after cruise. Now there is a credit so I need to make this call today to fix it. I guess group 5 is not bad since this cruise is mostly Platinum members.
What boarding group did you have if you didn't have port arrival time originally? It was weird that even though my pat was 11:30 I was in group 8 but some had group 7 with that same specific time.I think so and I am not looking forward to calling DCL today. I originally had no port arrival time when I completed it and than it was changed after and a refund is showing.
Their system SUCKS lately. This happened to me for my cruise a couple weeks ago too. Had to get my TA to call (after she'd already spent hours on hold to add transfers in the first place) to re-add the transfer.Well, I got group 5. And for some reason DCL just removed one of my transfers today even though I paid roundtrip since my PIF date. I am staying at the Hyatt the night before and had the DCL transport and transfer back to airport after cruise. Now there is a credit so I need to make this call today to fix it. I guess group 5 is not bad since this cruise is mostly Platinum members.
I had the same experience. I kept getting the Dory message on my laptop so I switched to the app, which was slow and glitchy. I must have entered everyone's personal info at least 4 times! And then the circle would just go round and round as it uploaded. It was very frustrating.Last night's check in for the Wish MV was very stressful. The DCL website decided to do a routine maintenance starting at 11:45 pm so it forced EVERYONE to use the app which caused the app to have glitches.
When you uploaded a passport or id pic it would spin for at least 10 minutes. You didn't know to wait or to back out and try again. If you backed out and went back in all the info you added was lost and had to be reentered. Literally took me 5 tries each to upload pics for 4 people. It was so frustrating.
It took me 1.5 hours to check in two cabins. I was so keyed up after finishing I couldn't fall asleep until 3 am.
MJ
I have a PAT of 11:45 a.m. and am boarding group 9. Maybe there are two boarding groups for each PAT?I am not proud of my bad attitude last night. I also realized the app was working marginally better but I could not for the life of me get it to upload my selfie - zero problems with the much larger passport photo but it spun and spun on the selfie. I ended up trying to take a new one with the app but by that point I was DONE and could not manage to smile for it. It felt weird to try to upload a grumpy photo but that one got stuck also anyway - I ended up having zero luck until the site came back up on my computer. It took 55 minutes to upload four pics, confirm my CC number, and sign the document so I could pick a time and be done. I have serious IT fatigue with this company... it seems every step of the way it fails in one way or another even though you do everything right and have a backup method.
I imagine it would help matters greatly if they told everyone on Disney's transfers they will automatically get a low PAT so we weren't all fighting the system at the same time. It would have been so much better to just login this morning and do it but we aren't using them so... it was this or have a late arrival time.
I've seen folks on transfers saying they have everything from BG 2-5 and we ended up with 7 so I guess all those delays only cost me one board group which is NBD. What is weird is you can have the same boarding group as someone else but have a different arrival time it seems... someone above said group 7 was 11:45 but my time says 11:30?