I guess this is where I pipe in with my
RCCL vs.
DCL story...
In 2002 DH and I honeymooned on the Disney Magic. It was wonderful, my only complaint was that it was only 7 days long and we had to get off the ship!
One of the great things was that DCl had the foresight to seat us for dinner with 4 other honeymooning couples! 2 of the oither 4 couples were also from
MA! This made for some great fun! In fact, we became and have remained friends with one of the other couples.
In 2003, we, along with this other couple, decided to celebrate our shared anniversary with a RCCL cruise. At the time there was a $400+- price difference between RCCL and DCL and we chose to try RCCL. We sailed on the Explorer of the Seas.
Now, I must tell you that we have had other friends who have only been on RCCL and loved it... my only response to this (after our experience and trying not to sound like a snob) is that once you have stayed at the Ritz, you dont want to go to the Hampton Inn. There is nothing wrong with the Hampton Inn, however.... the Ritz....
Embarkation must have been uneventful because I cannot even seem to remember it (however, I remember all the fun in the port during embarkation on all 3 of my DCL crusies).
The first issue was with our rooms. They were not ready when they were supposed to be. Initially ~ not a big deal... probably not something I would have even remembered if everything else had goone smoothly... When we did get into our rooms... ours was fine, but our friends room which was connected to ours had a nasty disgusting cups of cigarette butts on the verandah along with chunks of half eaten food on the floor of their veranda.
Once our bags were delivered, I decided to change into a new pair of flip flops i bought... there was a tag digging into my toe and I asked the room attendant if he had a pair of scissors I could use. He told me that he had a pair but that I could not use them because he was afraid I would forget to give them back! But I could down down to guest services and they would let me borrow a pair. (A counter example of the excellent service on board the MAgic for my honeymoon was when I tried on a new dress I had bought (and with all the wedding stuff did not try on until the morning of the formal night) only to find that it was way to revealing of my cleavage. I found my room attendant, he took one look at it, and told me he would take care of it, to go and have a good time. When I got back to my room a hour later, it was not only sewed in the front ~ very nicely~ but had been steamed and was laying on our bed.)
The one bright spot on RCL was our dining room staff (they were incredible and very amusing)
However, the food.... not so much.
We had tomato soup one night that we began referring to as Chef Boyardee... another night there was a peach soup... it tasted like jarred baby food... there were nights when the food was salty and some night where it was just yuck. We ate at Jhnny Rockets quite a bit....
Oh yeah! and we would have had to pay for soda with our meals... ***??? Needless to say, I drank alot of water.
Our table in the dining room (one dining room, all week, with 1/2 the ship) was near the front door... there were people walking by and knocking our flatware off the table and sometimes the poor waitstaff couldnt get to us becasue people would congregate next to our table to wait for the rest of there party.
The second morning, we went to guest services to ask to have our table moved. We spoke with a very grumpy employee who took one look at us and told us the cruise was full and there was nothing they could do for us, when I went to ask another questions, she looked at me, looked closely at my DCL lanyard holding my water bottle and commented (sarcastically) that she was so sorry that they only had one restaurant to offer us but if we wanted we could eat every meal at their exclusive restaurant but we would have to pay the premium. We were floored.
Those DCL lanyards got us into more trouble later on in the cruise when we were waiting to get on a tender boat and an employee said to us "so, how did you like the kiddie boat?" I, personally found this very unproffessional. IMHO, you do not disparage a competitor to a customer. It only makes you look bad.
Oh! how could i forget this: I was shopping in one of the stores (and buying a bunch of stuff) when my room key was declined. Embarassed I headed down to guest services... Turn out that because we were paying cash and did not place a credit card on our account - they had cut my card off... EVEN THOUGH WE HAD PLACED $500 ON OUR ACCOUNT AT THE BEGINNING OF THE CRUISE... and our spending had not even touched that!!! They wouldn't allow me to use my room key until I placed a CC on my account... at the time DH and I didnt have CC's ... so our friends put down a card for us!!!!
There were billing errors to contend with...
and disembarkation was a disgusting mess... we waited over 3 hours to get off the ship and the only place on the ship we could be was in the main lobby like place... they woulsnt even fill the refillable cup i had purchased during the cruise because my cruise was technically over!!!!
I cannot see myself cruising with RCCL again in the future... I will save my pennies and go on less but better cruises.
***Disclaimer*** This is my opinion of my cruise. I know that there are people out there who have had wonderful RCCL cruises and that is great for them. I am just not one of them.