You need to get a Rewards Card from Chase Bank and transfer your rewards dollars to it. The card then acts like a debit card - you can use it almost anywhere at Disney World. I would call Chase right away, as it takes at least a week to get the card. I think I read somewhere that you might be able to get a card at Guest Services in Downtown Disney, but I'm not sure that is still an option. Maybe Chase can tell you that too when you call.