smitch425
DIS Legend
- Joined
- Mar 18, 2011
- Messages
- 14,287
Received my inquiry response and had to call for additional clarification. According to a manager, the bonus rewards are calculated at a different date than the regular 2% is calculated. He said by my 4th statement, everything should be caught up. I will report back when I get my May statement (on June 2) and see if he was correct.
We upgraded in March with a June trip booked. Thinking we would charge, charge, charge to get lots of bonus rewards to use on our trip. Now if our bonus rewards don't "pay out" until AFTER our trip I'm not going to be happy.
We're getting a little extra, with the 2% but not enough to make up for the (potentially) late 3% bonus we were counting on.
The difference is only off by a few dollars. You will still be getting your bonus 3% in a pretty timely manner. I am only short about $16 over the last two months, but have already earned over $300 in rewards since upgrading in Feb. It is just a very small amount that is calculating slower. Nothing to freak out about, for sure. Just be sure to check your statement totals so you can be sure you do get everything you are supposed to.


I'm just not that disciplined to get to the bank and get cash before I need it!




) Please put me at ease as our trip is quickly approaching & I don't want to be dealing with this at the last minute, much less end up having reward dollars paying out AFTER our trip.
The calcualtion I came up with for your bonus line is $125.67, so yes, you are missing quite a bit at the moment. You should have at least one more statement before your June trip, so hopefully the rewards will start catching up before your trip. You can give Chase a call and see what they say. Maybe you will get a good manager who will give you an instant fix. I will keep my fingers crossed for you!
I came up with the $125.67 also so glad to know I'm using the right formula. Think I better give Chase a call to see what's up. I'll report back what I hear. I know you've had some discrepancies too.
(ok, I'm a lot confused). I just got my first statement since the upgrade and everything is broken down by category, Disney, gas, grocery, regular (1%) but nothing listed for bonus....why is that? The way it is calculated so far I'm only getting the 2% and not the 5% for the first 3 months, is this because it's my first statement? Should I expect to see the additional 3% listed on my next statement? Also, how do I know when that promotional period will end? Does it end with the 3rd statement or at the end of the 3rd month (my statements end on the 21st of the month not the last day)?